Comments
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Hi Kati! Please see this thread: https://care.king.com/en/candy-crush-saga/i-just-upgraded-to-an-iphone-6s-how-do-i-transfer-my-candy-crush-saga-over-from-my-iphone-4s Just make sure that you have the game connected to Facebook or Kingdom in order to store your progress online. Cheers :-)
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Hi Mary! Please tell me a bit more about what problem you have on the tablet: Which model is it? Which version of OS do you have? There are certain old models of phones and tablets that no longer are compatible with the game. Please check out this…
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Hi Ken! I've seen other threads where the iPad 2 is not supported anymore. This thread is from King: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices I did a quick search on Google and it looks like there are several articles available on how to install older versions of an app. Just Google "old…
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Hi Emily! Please check if you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue. If the problem persists then you might have to do a factory reset of your tablet. Don't forget to do a backup of all your content as a factory reset will wipe…
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Hi Derek! Do you have other apps running in the background while playing Candy Crush? Try a simple reboot, then close down any apps that automatically starts up to see if it solves the issue. There are currently several devices that no longer are fully capable of running the game. Please see this…
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Hi Alanna! I suggest you avoid the cloud solution and Soda Saga install directly from iTunes: https://itunes.apple.com/us/app/candy-crush-soda-saga/id850417475?mt=8 It can also be that you have other apps running that interferes with the game. Try a simple reboot, the close down any apps that automatically starts up to see…
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Hi Lisa! The game locks down to one player account so I don't think it will change anything whether you access the game from Safari or not. I have an Android tablet and there it's possible to create multiple accounts. This way I can log into another account on Android and connect to second users Facebook account. Not sure…
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Found this on YouTube: https://www.youtube.com/watch?v=zZ9HUjHTsx0 I guess it all depends on if you get a lucky board. Just tried the level a couple of times and can't make more than 2 stars for the level.
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Hi Jedlinka! Which model of iPad do you have? The iPhone 4S are not on the compatible list in the previous link: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices so that one will have to be upgraded if you want to play Candy Crush on your mobile phone.
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Hi Julia! Are you both connected to the same WiFi network? I'm guessing that you might have a restriction in the Internet connection - most probably in the firewall settings. I suggest you check the settings in the router in order to reconfigure the firewall. Cheers :-)