Comments
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Hi Vara! Currently level 2030 is the last level available in Candy Crush. I suggest you check the Facebook page for Candy Crush - new levels are announced there as soon as they come out. You can check the page here: https://www.facebook.com/candycrushsaga Cheers :-)
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Hi Phyllis! Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool) If the problem is still there then try the steps on this…
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Hi Brenda! Did you mean Candy Crush Saga? Currently level 2000 is the last level available for mobile devices. Until new levels are released you can play on Facebook or King.com (until level 2030). I saw on another thread that new levels are first released on Facebook and King.com, then followed by an adaption to mobile…
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Hi Aryasree! Which model of mobile phone do you have? Please also tell which OS version you are using. Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing Candy Crush to…
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Hi Kimberly! Which browser are you using? I suggest you check the game in another browser. Please make sure that it is fully HTML5 compatible - for instance Chrome, Safari, Firefox, Vivaldi and Opera. You can check if your browser passes the test by running this page: https://html5test.com Cheers :-)
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Hi Brenda! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make…
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Hi Michelle! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make…
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Hi vwingate! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Nick! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make…
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Hi Kristi! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…