Comments
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Hi Kandy! Have you tried from another Internet connection? If possible then try 3G/4G instead of WiFi. I also suggest you reboot into safe mode so you can check if there's any apps that interfere with the game. Check this article on how to do a reboot into safe mode: http://beebom.com/how-boot-android-safe-mode/ Cheers
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Hi Harvin! I suggest you start by checking for updates on iTunes. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when…
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Hi Blondee50! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Trev! What happened on level 126? Could you please post a screenshot? Cheers
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Hi Silvia! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have…
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Hi! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have other…
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Hi Coburg! I suggest you consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration) 2) Un-install the app 3) Reboot your tablet…
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Hi CUTiger! I suggest you consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration) 2) Un-install the app 3) Reboot your phone…
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Hi! I haven't seen other threads about problems with the level so it might be a local problem. Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go…
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Hi Christy! I suggest you get directly in contact with King - either through the contact formula here: https://care.king.com/en/contact or the corporate one located here: http://about.king.com/about/contact Cheers :-)