kiara_wael

Moderator

Comments

  • Hi and Welcome to our Community Thank you for the feedback. If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.
    in I won100 gold bars but not received Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. Please reach out to our Player Support Team in order to report it! 
    in How would I get my 100 winning gold wars Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Sorry to hear your game isn’t connecting… A quick check can usually fix it: 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device. If none of that helps, please reach…
    in Why i can't connect to online game Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
    in I didn’t have candy cup Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community To make a purchase in Candy Crush Saga, tap the item you want to buy, like lives, boosters, or gold bars, and then complete the purchase using the payment method linked to your device's app store. You can also redeem a gift card or prepaid code by going to the store and selecting the…
    in How do I make a purchase Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community https://community.king.com/en/candy-crush-saga/discussion/372853/%E2%80%8D-%EF%B8%8F-welcome-to-the-community
    in No Question Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in Why I can't receive free moves by watching ads Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in Why has my Ad reward feature stopped? Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in I am not receiving adds so that I would get extra moves or boosters Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your…
    in How to get sweet cinema? I am at level 171 Comment by kiara_wael October 2025
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