Dlaczego na koncie Amazon widzę nieznane mi opłaty?

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Dlaczego na koncie Amazon widzę nieznane mi opłaty? - King Community

Pojawienie się na koncie opłat, których się nie dokonało ani nie autoryzowało, może być bardzo niepokojące.

Możliwe jednak, że są to słusznie pobrane opłaty, które dotyczą przeoczonych zakupów, dlatego ważne jest, aby najpierw sprawdzić historię zamówień i upewnić się, czy opłaty odpowiadają kupionym przedmiotom.

Oto kilka kroków, które można wykonać.

Najpierw sprawdź historię zakupów.

Zakup można łatwo odnaleźć w historii transakcji albo zidentyfikować na podstawie paragonu otrzymanego e-mailem. Pod tym linkiem znajdziesz informacje, jak to zrobić: https://www.amazon.com/gp/help/customer/display.html?nodeId=200131240.

Jeśli wciąż nie udało się zidentyfikować zakupu, należy zgłosić to firmie Amazon.

W przypadku nieprawidłowego obciążenia opłatą zalecamy kontakt z firmą Amazon, która ma możliwość dokonania zwrotu pieniędzy. My niestety nie mamy dostępu do systemu płatności tej firmy. Aby nawiązać kontakt z personelem Wsparcia Amazon, wybierz na urządzeniu opcję kontaktu albo skorzystaj z linku: www.amazon.com/gp/help/contact-us/general-questions.html?skip=true.