Mimo próby dokonania zakupu nie mam pewności, czy się powiodła i czy moje konto zostało obciążone.

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Mimo próby dokonania zakupu nie mam pewności, czy się powiodła i czy moje konto zostało obciążone. - King Community

Wiemy, że gdy niektórzy gracze próbują robić zakupy, transakcje ulegają przerwaniu. Można wtedy mieć wątpliwości, czy otrzymano zakupione przedmioty, czy też zostało się za nie obciążonym.

Ten błąd może być spowodowany takimi przyczynami, jak: problemy z rozliczeniami, nieaktualna karta kredytowa lub metoda płatności, niestabilne połączenie sieciowe, problemy z bezpieczeństwem, ograniczenia zakupów na koncie itp.

W takich przypadkach prawie na pewno nie naliczono opłat, ale — aby się upewnić — zalecamy sprawdzenie historii transakcji na platformie, na której dokonano zakupu:

* Google Play,

* sklep iTunes,

* sklep Aplikacji Amazon,

* Windows Store.

Jeśli nadal masz wątpliwości, czy zakup został sfinalizowany, skontaktuj się z zespołem wsparcia Player Support. Dołącz paragon potwierdzający transakcję, a zespół chętnie ją zweryfikuje.