Cezdiamond Community Manager

Comments

• Hi Ella- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of you…

  in All progress lost Comment by Cezdiamond August 2017
• Hi Anne-Marte- Welcome to the community. Please could you try these steps? o Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data o Turn off the device and wait about 30 seconds …

  in Alphabetty Comment by Cezdiamond August 2017
• Hi Maruchka- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your …

  in After i changed my device i lost my progression levelhow can i recover Comment by Cezdiamond August 2017
• Hi Nadine- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your s…

  in I lost my level and repeat the level Comment by Cezdiamond August 2017
• Hi there- Thanks for posting on King Care. I am sorry that you experienced a problem with the Spooky Library. Have you now received your rewards? Thanks! 

  in Bubble Witch 3- spooky library Comment by Cezdiamond August 2017
• Hi Charlie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Bubble Witch 3 Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps h…

  in Game won't open Comment by Cezdiamond August 2017
• Hi Annika- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Please…

  in Bubble Witch Saga 3 suddenly doesn't start anymore Comment by Cezdiamond August 2017
• Hi Elaine- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game crashing. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: …

  in game crashing Comment by Cezdiamond August 2017
• Hi Margaret- Thanks for posting on King Care and welcome to the community. Level 2049 is indeed a tricky level you will find some tough Candy Bombs to deal with!  Check out our latest Blog for some handy tips here Keep trying and good luck! 

  in FRUSTRATING Comment by Cezdiamond August 2017
• Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol

  in Nivell 2660 Comment by Cezdiamond August 2017
• Hi SFR53- Thanks for posting on King Care. Please keep the tone polite and friendly here as per our house rules It is great to see that you have tried most of our troubleshooting steps.  Which browser(s) are you playing on? Does the same error ex…

  in candy crush stuck loading at 69% on my pc Comment by Cezdiamond August 2017
• Hi Eristale- Thanks for posting on King Care. We noticed that a few players were not receiving their password resets, but this should be resolved now.  Please could you try this again now? Thanks! 

  in Password recovery Comment by Cezdiamond August 2017
• Hi Rauno- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: https:…

  in My Facebook app of candy crush saga is continuously repeating that I should update flash player..? Comment by Cezdiamond August 2017
• Hi Sherry- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please also …

  in Game will not load on my ipad mini Comment by Cezdiamond August 2017
• Hi Jackie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of y…

  in i have lost my account Comment by Cezdiamond August 2017
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