Cezdiamond

Community Manager

Comments

  • Hi Doris- Thanks for posting on King Care. This has been passed on to Mark Hawk, please check your inbox he will send you a reply there :-) Thank you again! 
    in Trying to reply to an email from Mark Hawk located in Spain Comment by Cezdiamond March 2017
  • I have sent you all messages, please reply if you still need a hand! 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in facebook Comment by Cezdiamond March 2017
  • Hi MimCandy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPhone crashing. Do you have the latest iOS version installed? Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Let me know how you get on :-) Have a…
    in Candy Crush Crashing one iPhone 6 Comment by Cezdiamond March 2017
  • Hi Awlnet- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad connectivity. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…
    in Connection failed Comment by Cezdiamond March 2017
  • Hi blossom 11- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in what my game back Comment by Cezdiamond March 2017
  • Hi Brenda- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in All progress lost. Comment by Cezdiamond March 2017
  • Hi Debbie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I have lost my progress when got a new iPhone 7 Comment by Cezdiamond March 2017
  • Hi Nicole- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all progress!!! Comment by Cezdiamond March 2017
  • Hi Sneha- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all my levels in candy crush .. how to restore? Comment by Cezdiamond March 2017
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