Comments
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I deleted and reinstalled the app, still crashing as soon as I open it. Please could you update the iOS version if possible? Thanks!
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Cezdiamond, thank you. I forgot to mention that my lost progress was on Candy Crush Soda Saga not Candy Crush. Could you send a new message? No problem :-)
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It's an older iOS version, but if this update isn't compatible with that version, shouldn't it not have been able to install the update to begin with? It's an iPad 4, so it's on the list of devices that should be compatible. I've tried restarting it and checked the memory usage - it's got over 2GB of free space, which…
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Same problem here, can you help me restore my levels please ? Please check the envelope icon to see my message :-)
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Happened to me too at level 1289 after I thought it would probably be a good idea to sync with facebook. Now I'm back at level 1. Can I get a shout out? Please check the envelope icon to see my message :-)
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Cezdiamond, could you send me a message too, please? I recently upgraded my phone and lost progress through level 640 approx. I did not have a facebook or email account and have wiped all data from my prior android phone. Thanks. Please check the envelope icon to see my message :-)
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Don't have screenshot as was yesterday and playing on pc, but said oh no you only need 2 more orders :( I am really sorry about this, if this happens again please take a screenshot and we will investigate this for you. Thanks!
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My GF only played Dreamworld. Now she doesn't play anymore. We have both absolutely hated every single event. They're just extra taps to make, to get into the actual game. You can't just remove a third of the game. Not when people have payed money to progress through it. At least leave the levels you've done so far.…
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Thank you, i have seen the pop up in the game en thanks again You're welcome :-)
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well I hope your engineers can make the game look like it used to in HTML5 because the new version is nothing but annoying - the sounds are enough to drive you crazy and the graphics are awful - I hope you don't ruin all the games Thanks for the feedback :-)
