Crazy Cat Lad
Community ManagerDiscussions
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Crazy Cat Lad Community Manager
About
- Username
- Crazy Cat Lad
- Joined
- Visits
- 2,371
- Last Active
- Roles
- Member, Community Moderator
- Points
- 9,803
- Posts
- 9,380
- Badges
- 85
Reactions
Badges
Comments
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Hi @ThierryMaiden ! This sounds super weird. Have you updated the app? Force closing the app and restarting the device may also help. Last resort to fix many issues is to reinstall the app, but please be aware that Boosters and Lives will be lost in…
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Hi @christianaGr ! If you are located in UK and the event doesn't come up in your game, make sure you have the latest update of the game installed, then force close the app and restart the device and see if that helps.
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Tagging @Diamond Lim @kiara_wael @Lynette for a heads up on this!
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Hi @Tzvi_Marcu ! The new update was just with minor bug fixes and updates. As long as it's version 1.85 no big or visible changes are being made.
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OK, I checked with the Game Team and something went wrong last weekend and the event didn't reach all players. This week it should work. Fingers crossed!!
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Hi @Radiant123 ! Sometimes the Lives get stuck in the system as well. So your friends may send you Lives, but they just won't reach you. You can find more info and help on this HERE.
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Hi @MMMBENS ! Dexter's Space League is not always available in the game. It has not been cancelled, but like all events and challenges it comes and goes. Stay tuned in the game so you won't miss it when it's back!
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Hi @MMMBENS ! What event are you referring to?
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Hi @Sillyvana ! Sometimes it takes a few weeks before the avatar updates in the game from Facebook, so the old profile pic can stay in the game for a while. You can also try the trouble shooting steps HERE. It's for another issue, but may help in th…
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Hi @daniel2009 and welcome to our Community! There are n o known issues on level 1941. Have you checked all Youtube videos of the level on how other players completed it?
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Hi @MaryFrattaroli and welcome to our Community! You will need to replay the level I'm afraid, but please email Player Support from the game's Settings and Help Center if you play on mobile or via the W10 app. If you're a Facebook desktop player, t…
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Post moved to the Fun Area.
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Hi @mimiwall and welcome to our Community! There are no play point coupons in the game. Are you referring to Play Points in Google Play Store? If so, please contact Google Play Support for any help with the play point coupons or any other issues wit…
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Hi @roeben ! This post is from December 2019 and the error has been fixed since then. Have you made sure you have the latest update installed?
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Hi @Thiti and welcome to our Community! If you need any further help with getting your level back, please let me know your Game ID and the level you were on and I will take a closer look at this How to find your Game User ID on mobile devices and th…
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@Roma_Safovich As stated in the game's Terms & Conditions that you accepted when starting the game "you don't own any virtual goods or items in the game", so any free items cannot be refunded or compensated. If you lost any purchased items in th…
