Crazy Cat Lad

Community Manager

Thank you all for your patience! This Server error with the Chocolate Box is now fixed, but you will need to download the latest update to get the fix in your game. If you still have issues after updating the app and restarting the device, please let us know and post also the app version you have installed.

@Ryanthecrusher As mentioned already, if you get an automated response, don't worry, Player Support will get back to you if necessary if you added the word "Kingweb" in your email.

Hi guys! Our tech team is still investigating this, but not able to find the cause of the issue. To get this incident sorted out ASAP and get the site loading for you all, we need your help! Please send our Player Support an email from the form HERE. In your email, please have the following information: -Your browser and…

We hope you had a sweet and spooky Halloween and it's time to wrap up this contest and check how the whole recipe looked like: As you see, the last ingredient is Cinnamon! Most of you figured it out and the three lucky winners of the 30 Gold Bars and 3 UFOs are: @Leohearmeroar @FoxyLady59 @SunnieB71 Congratulations! Please…

@siti_payung These are new badges and not the same as the Level Race last year. @CarlitaAlfonso I get your point. The levels past level 4000 are harder, but you are also a much experienced and skilled player than players on lower levels. You have also two months to complete all the quests. @EOTheGr8 @ndaoz Petopia is…

Hi @Sublime1 ! When do you get this error message and what device are you playing on?

@dilombardo It is the RoyalGames.com site that is being closed down. Please stop spamming any questions regarding RoyalGames.com. If you have any questions regarding that web site, please email their Support Team.

@Diamond Lim @Lynette

Since this incident is already over I'm closing this thread to avoid comments about any other ongoing issues. You can find all current incidents and issues on our FAQ page HERE. If you cannot find help or answer in the FAQ:s, please post your question HERE in our Support area.

@DesiMcCarthy Please find more info and help on this issue HERE. @Tricia55 You can find the level release info every week HERE.