Crazy Cat Lad

Community Manager

@lauraabond @juana24 If you lost any purchased items, please email Player Support to get all lost purchases restored. You can email them directly from the game through the Settings up to the right and then from the Help Center. @madmadmad Looks like you got an auto reply by mistake. Did you choose 'Game didn't save' as the…

@curry007 @dtierno1717 @Sally_Kay_Tee If you lost any purchased items, please email Player Support to get all lost purchases restored. You can email them directly from the game through the Settings up to the right and then from the Help Center. @Tricia55 We had to postpone today's level release because of this issue. Find…

Issue update! We are happy to announce that this issue has now been fixed and all game should be back to normal. Thank you all for your patience during this time when we have been working on to get it resolved.

@kippers12 You can find help to restore your levels in our FAQ:s here:

@Nour_mo If you lost any purchased items, please email Player Support after the issue has been fixed to get all lost purchases restored. You can email them directly from the game through the Settings up to the right and then from the Help Center.

@lolgamer Please email Player Support from the game's Settings and Help Center when this is over so they can take a closer look at the issue in your game and device.

Issue update! This issue has been fixed for many players already and the games are running and connecting correctly! We are still working on this to get it solved for all players as soon as possible. Thanks for your continued patience!

@DAMIAN25 We don't have any time frame for the fix, but the game is already up and running correctly for many affected players. We are counting on having this fixed for all players as soon as possible. @vonnel @tiaxoxo @Larry-2 @Snagglepuss If you lost any purchased items, please email Player Support after the issue has…

@J2theESS We are working on it! @HandonWay No, all progress is saved and if you lose it you can restore it as soon as the connection issues is fixed. @hailz1989 Purchases should be working again as soon as the issue is fixed. Thanks for your patience!

@MollyS @Nix66 Yeah this week we have a really hard candy. I do actually play every level before posting them to make sure it's a fun level (at least in my opinion) and to get a variety of level modes and the challenge level. This week I had to play the level many many times before I got Sugar Stars on it. Next week, I'll…