Crusher18
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Crusher18 Level 3
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Hi lin22all- How long have you been having this problem for? Have you tried the usual PC troubleshooting, checking everything is up to date and trying the game on another browser? If none of this works could you upload a screenshot? Is anyone else…
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Hi Storm2- I think that often when new features are brought in they are sort of "tested" first. I guess to make sure that there are not any errors and see what the feedback/response from players is. Usually all going well these things are then launc…
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Hi Taniwd- What level are you playing on? Have you tested the game in another browser to check that the problem is not there? Also are the Boosters locked in all of the levels or just the one that you are currently playing? Can you upload a screensh…
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Hey Jacqui- Which level are you playing on? Have you had this problem on any other levels? Let me know.
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Hey- Have you tested the game on more than one browser? I believe the issues in Australia were linked to old browser issues. You can also check that everything is up to date in your browser with this link- https://www.whatismybrowser.com Let me kn…
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Hi Haril- Are you able to play level 975 on your mobile but the map is in the wrong place? Or are the levels greyed out as locked on your mobile? Do you play on any other devices too as well as the iPhone 6? Let me know :-)
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Hey JK- Did you manage to pass the level yet? Let me know how you're getting on :-)
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Hi Jan- What type of device are you using? Make sure that it is compatible with Candy Crush Saga here- http://candycrushsaga.com/help/en If your levels are backed up on Facebook I would suggest uninstalling the game, restarting the device and then…
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Hey Geoff- If your old levels are on Facebook on your computer we should be able to restore your progress on your new iPad. Try uninstalling Candy Crush from your device, restarting and then reinstall the latest version of Candy Crush again. Once yo…
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Hey jssy- this is an unusual one. Have you tried uninstalling the game and restarting your phone? When you reinstall the game (make sure that it is the latest version too) and reconnect hopefully it will resync the correct Facebook levels. Which mod…
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Hey Michelle- Check out this thread it may help you out. https://care.king.com/en/candy-crush-saga/candy-crush-doesn-t-load-on-samsung-tablet#entry_19328 Let us know how you get on :-)
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Hey Bill- I am really sorry but I don't think that Candy Crush is at all compatible with the iPad first generation. See here under "mobile game support" - http://candycrushsaga.com/help/en However you can play on the computer on Facebook or King.co…
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Hey Donnamama- I have seen this thread that may help you out: https://care.king.com/en/candy-crush-saga/i-can-t-pass-level-377-on-candy-crush-help Good luck and let us know how you get on :-)
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Hey CMW1226- Before you buy anything you be asked to confirm the purchase and confirm your password. Did you play one of the challenges? Sometimes there are extra games during the weekends when you can win prizes. It sounds like you won unlimited l…
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Hey Beanswatto- Are you playing on King.com? If so, then click on the top right hand side "Settings" and then you can click on your profile picture or name and change them. It will change your profile picture for all of the King.com games that you p…
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Hey ebutrfly74- Sorry I have only just seen your answer! Is everything working again now? Which browser are you playing on?
