Jelly_Jenny

Community Manager

Comments

  • I think you're referring to Diagonal Moves in the game? I am moving this to an existing thread so you can be updated on this :)
    in Whenever I make 1 move, the movecount go 2 down. Can you fix it? Comment by Jelly_Jenny May 2019
  • Hi @NatalyaX3 and welcome to Community :waving: If you want to close your Facebook account and keep your levels, I would recommend creating a Kingdom account first and then syncing it with your Facebook account. In this way you are able to sync your levels and carry on playing connected to Kingdom instead of Facebook. I…
    in Facebook Deletion/ Candy Crush Data? Comment by Jelly_Jenny May 2019
  • Hi @crushcandy! Boosters are saved on your device locally which means they may be lost in case some of the memory on your device gets cleared. Find out more about safe guarding your boosters here. For free boosters we recommend that you use them mostly as you go so you get the most use out of them. But luckily we have…
    in power erased all booster Comment by Jelly_Jenny May 2019
  • Hi @Tanaya_Borkakoti and welcome to Community :waving: Oh yes, this is currently a test that the game studio is running. The game studio at times runs tests on features in the game in order to see what's the optimal use of each feature. Hopefully the 60 minutes recharge won't be anything permanent, so fingers crossed the…
    in Why my lives restoration time has gone from 30 mins to 60mins? Comment by Jelly_Jenny May 2019
  • Hello and welcome to our vibrant Community! :waving: I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our member will be happy to help you…
    in (Unsupported language) Comment by Jelly_Jenny May 2019
  • Oops I think I replied to you regarding this one @firebombmarkus :eh: In any case, @petaanne34 this is currently a test that the game studio is running. The game studio at times runs tests on features in the game in order to see what's the optimal use of each feature. I'm fairly certain the 60 minutes recharge won't be…
    in Lives restore time Comment by Jelly_Jenny May 2019
  • @JUMO oh the game doesn't move on from that "Claim reward" pop up? I misunderstood the issue then :confounded: If you have the issue even after reloading the page, I would check if reinstalling the game app in Facebook helps. Don’t worry, deleting the game will not delete your progress:Go to “Settings => Apps” and press…
    in 18th century earring Comment by Jelly_Jenny May 2019
  • Hi @ellab and @Ferrada welcome to Community :waving: About your question - could you let me know if your move count goes down by 2 when using diagonal moves?
    in Whenever I make 1 move, the movecount go 2 down. Can you fix it? Comment by Jelly_Jenny May 2019
  • Hi everyone :waving: I have compiled your separate posts into one thread as they were all about the same feature. Thanks for understanding! 
    in No vibration problem Comment by Jelly_Jenny May 2019
  • Thanks for you comment @RegalRenz! Travel tales can be from home too but I love that image of green grass and stillness :)
    in Share your travel tales and win Gold! (FINISHED) Comment by Jelly_Jenny May 2019
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