Jelly_Jenny

Community Manager

Thanks for the tag @firebombmarkus Could you check out these steps to get you reconnected again? If nothing helps, the article ends with reinstalling the game app. This unfortunately deletes any unsaved levels but I have sent you a private message with details about your saved levels and Gold Bars. Boosters and lives tend…

Thanks for tag @firebombmarkus :+1: Apologies @DebSJNB but not to worry you should have the Gold Bars in your game now :) We also have a contest going in Community that will give you a chance to win even more Gold! Check it out here Keep it Blawesome! 🌼🌸🌺🏵️

Hi everyone! As the Community is growing and expanding I believe this thread which was created in 2016 is becoming less manageable. I will close this thread to ensure your issue will be more likely answered. Like Elsa said, I recommend checking newer threads that match your issue or creating a new thread. Apologies for any…

Thanks for the tag @Elsa! Hi @madlyaddicted :waving: Sorry if I missed this but was it so that you have never had the Daily Treat Calendar feature? Or you just lost it? This feature just like majority of extra features do have a small portion of players that do not have it. A small group is left out for test purposes - you…

Thanks for tag @Elsa :) Yes, I would need the user ID in order to take a closer look at this :eh: Thanks! 

Hi @metwo2 I removed the screenshot you sent as it had your email address. I was able to however find your player account so I have sent you a private message so we can discuss about your player account transactions. :+1:

Glad to have you here! You seem like an expert :awesome: 

To check your Gold Bars, please let me know the ID and I'll check that asap :+1:

Wohoo Friday!

Hi guys @metwo2 and @Elsa I'm sorry to be the bearer of bad news but unfortunately if the ranking is reset from your game, we cannot bring it back. The ranking doesn't really give you special benefits in the game but I can imagine how disappointing losing it can feel. Hopefully restoring rankings will be a possibility in…