Jelly_Jenny

Community Manager

Comments

  • Hi @"angela.lynne" :waving: Yes, like @bearwithme mentioned I would firstly try if changing buddies would help to resolve the issue. If not, I would still recommend waiting for the next game app update as our Developers are currently looking into improving this feature. If the next update doesn't work, give these steps a…
    in Dynamic Duo Comment by Jelly_Jenny May 2019
  • Hi @scorpio13 :waving: If you still need help with removing or editing your message/comments, I have sent you a private message so I can take a closer look. You will find your inbox from top right corner. Thanks :) 
    in How can. I delete a comment. Accidentally gave my email address Comment by Jelly_Jenny May 2019
  • Thanks for the shout @bearwithme :) Hello @stormz and welcome to our wonderful Community - I hope you stick around! As this is regarding your player account transactions I have sent you a private message with further details. You will find your inbox from the top right corner. To bulk up your Gold Bar reserves I also…
    in Lost gold bar Comment by Jelly_Jenny May 2019
  • Hi there, I have sent you a private message with further details regarding syncing King.com and Facebook. You will find private messages here on right top corner. 
    in Daily Prizes and Rewards Comment by Jelly_Jenny May 2019
  • Community Moderator here :waving: The competition is over! Thank you so much for participating - this was definitely the most beautiful contest around 🌼🌸🌺 The winners are... *Drumroll* @Lavender @Mim_ @Sabrina_Menin I'll be adding the 50 Gold Bars to your game! Enjoy and have a sunny day everyone! 
    in Show your flowers and win Gold bars!! (FINISHED) Comment by Jelly_Jenny April 2019
  • Hi @CatJ :waving: I checked level 2703 on king.com which indeed is the old Flash version but wasn't able to recreate any issues with it. Actually if you want to give a try on the new version you should be able to download the game app on Windows 8 as well. If you have a Microsoft Store in your computer you should find…
    in Why aren't bugs fixed when they've been commented on for months? Comment by Jelly_Jenny April 2019
  • Mother's Day is coming up and these delicate flowers are the ones we always pick from the forest for our mothers. I wasn't sure of the name in English but Google says: "Common names include wood anemone, windflower, thimbleweed, and smell fox, an allusion to the musky smell of the leaves" I hope you enjoy these modest…
    in Show your flowers and win Gold bars!! (FINISHED) Comment by Jelly_Jenny April 2019
  • An update from the game studio regarding not receiving boosters from the daily booster wheel at king.com: Great news - the issue should be sorted out during the next few days. Thanks for your patience! :)
    in Daily Prizes and Rewards Comment by Jelly_Jenny April 2019
  • Thanks for the feedback @Kittkimm - there's actually an idea that might fit into yours. You can up-vote that idea here
    in I have a suggestion not a question Comment by Jelly_Jenny April 2019
  • @PhonePisko Thank you for the feedback and details! I can confirm that our Game Studio is looking into Dynamic Duo. Many thanks for your patience :+1:
    in Build-a-Bot loses all 5 parts after exiting game & "Dynamic Duo" stuck at "Searching for a buddy" Comment by Jelly_Jenny April 2019
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