Jelly_Jenny

Community Manager

Comments

  • Hi @CatJ :waving: I checked level 2703 on king.com which indeed is the old Flash version but wasn't able to recreate any issues with it. Actually if you want to give a try on the new version you should be able to download the game app on Windows 8 as well. If you have a Microsoft Store in your computer you should find…
    in Why aren't bugs fixed when they've been commented on for months? Comment by Jelly_Jenny April 2019
  • Mother's Day is coming up and these delicate flowers are the ones we always pick from the forest for our mothers. I wasn't sure of the name in English but Google says: "Common names include wood anemone, windflower, thimbleweed, and smell fox, an allusion to the musky smell of the leaves" I hope you enjoy these modest…
    in Show your flowers and win Gold bars!! (FINISHED) Comment by Jelly_Jenny April 2019
  • An update from the game studio regarding not receiving boosters from the daily booster wheel at king.com: Great news - the issue should be sorted out during the next few days. Thanks for your patience! :)
    in Daily Prizes and Rewards Comment by Jelly_Jenny April 2019
  • Thanks for the feedback @Kittkimm - there's actually an idea that might fit into yours. You can up-vote that idea here
    in I have a suggestion not a question Comment by Jelly_Jenny April 2019
  • We always try to have different sources of free boosters in the game, but usually changes need to be done with a trial with a selected group of players. I will be passing your feedback on, thanks :+1: Hopefully something equally as sweet will come along! 
    in Sugar Drops in Candy Crush Saga - Information and feedback Comment by Jelly_Jenny April 2019
  • @PhonePisko Thank you for the feedback and details! I can confirm that our Game Studio is looking into Dynamic Duo. Many thanks for your patience :+1:
    in Build-a-Bot loses all 5 parts after exiting game & "Dynamic Duo" stuck at "Searching for a buddy" Comment by Jelly_Jenny April 2019
  • @mel21 The steps I sent you will help you to sync your King.com game with Facebook. I will add them here again: Create a king.com account and sync with Facebook instructions In the instructions simply jump to the part where you already have a King.com account but want to sync it. Regarding not receiving boosters we have…
    in Daily Prizes and Rewards Comment by Jelly_Jenny April 2019
  • Thanks for tagging @Elsa! @Von_3 Sugar Drops are actually not currently available for 100% of the players. It might help you to know that our Game Studios are constantly working on enhancing our games by introducing new features, gameplay or concepts. To ensure the change is a positive one, a randomly chosen group of…
    in Sugar Drops in Candy Crush Saga - Information and feedback Comment by Jelly_Jenny April 2019
  • Hey @scorinrkfd and sorry to hear you're having issues with your game :( Unfortunately operating system 4.4.2 is not supported with our games anymore. The lowest Android version that's supported is 4.4.4. Are you able to update your OS? If you are, hopefully that will get you back into the game :)
    in Loading issues on an Android device Comment by Jelly_Jenny April 2019
  • Okay, let's try these steps since you have already reinstalled the game app: - Disconnect the game from Facebook if it's connected now- Now, delete the Facebook App from your phone.- Next, we need to go to Settings, then App Management, now choose the app and Clear Cache.- Finally, open the game select Connect, this should…
    in Why wont my game load? Comment by Jelly_Jenny April 2019
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