Jelly_Jenny
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Jelly_Jenny Community Manager
About
- Username
- Jelly_Jenny
- Joined
- Visits
- 1,543
- Last Active
- Roles
- Member, Administrator, Community Moderator
- Points
- 4,590
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Comments
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Okay, that's great! Thanks for the update @Lim :) Keep it Sassy!
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Players seem to be having this issue exclusively in Facebook - I have added some Gold bars to your game to make up for the missed out rewards. Hopefully you can collect your future rewards without a hitch ;) Thanks for your patience!
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@LadyCheron Thanks! I've added some goodies to your game to make up for the missed out ones :) @Nettemor For you too! Although Facebook's Gameroom is not officially supported by us, it's likely that you would have the same issue in Facebook also…
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I know it's been a bit longer than usual but because of the holidays the release will be delayed a bit. I don't know when exactly the levels are going to come out but fingers crossed it's soon :awesome:
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Great! We'll check that and hopefully the next update will take care of the issue. Thanks for your patience :) And have a Sassy Sunday! :)
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You're playing on mobile and you're trying to create or log into your Kingdom account in the game? Just like my friend Lucas said, both of the Facebook and Kingdom options can be found from the same spot: It's the blue button under the "Play"…
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Thanks! I double checked iOS and Android devices and can confirm that level 695 is the last level and if you have the game version 1.8.0.0, you have the latest game version. Why you guys have incomplete level cards, I do not know but hopefully i…
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@Ada_Melancon Welcome to King Community and thanks for reporting about this! :) Our game team is working on a fix for this error, so many thanks for your patience. In the meantime if you are playing on mobile too, you shouldn't have these issues…
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@LadyCheron @Nettemor Hi! We're experiencing some issues with the rewards in Facebook so I'm glad you came here to report it. It is frustrating but the issue should be soon fixed, rest assured. The holiday season and the time around it just delay…
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Hi @el_chaskon and @Lim! Can you double check that you have the latest game app version, please? https://www.youtube.com/watch?v=fz14wv4PXVg&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK The game app version number should be 1.8.0.0 Thanks :)
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Gameroom is officially supported by Facebook itself so we cannot give an answer to that other than checking out their support pages. If that happens in Facebook (not Gameroom) frequently I would recommend going through your basic troubleshoot…
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Hi @chatasha33 This is the first time hearing about this :open_mouth: I hope the Piggy Bank is not persisting still but if it is, could you let me know which is the platform you're playing on? (Android, Apple, Facebook..) If you're playing on …
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@curibe1 @Marusya You guys are playing in Facebook? This should be solved soon so many thanks for your patience. I have also added some Gold Bars to make up for these missed out ones. Have a Sassy day :)
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I love this, @Lim ! Very insightful! :)
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Hi ladyboss! Just to double check you are having this issue in Facebook? Not on mobile?
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Psst.. I've sent you a message. I think I need to take a closer look at this.
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@bearzpunkin @straykat74 I've added some Gold Bars to your game to make up for the inconvenience caused. Like mentioned here, as it's the holiday season you might have this issue for some time. This issue seems to be exclusively in Facebook thou…
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Hi, Moving this to Farm Heroes Saga support page.
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@Deeliteful the Jewelry pieces in Facebook have been limited until just recently so I would recommend clearing your browser cache to see if that helps. http://www.wikihow.com/Clear-Your-Browser%27s-Cache I have now added some Gold Bars to make up f…
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Thanks! Do you mean you do not have the diamond counter?
