Jelly_Jenny
Community ManagerDiscussions
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Jelly_Jenny Community Manager
About
- Username
- Jelly_Jenny
- Joined
- Visits
- 1,543
- Last Active
- Roles
- Member, Administrator, Community Moderator
- Points
- 4,590
- Posts
- 1,899
- Badges
- 36
Reactions
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Comments
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@LylaQuenn1234 Hi! As per house rules we only communicate in English here at King Community. Please keep it in English so we can all understand and help out :) Thanks! Jelly Jenny
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@mskyle2 Hey this was fixed a couple of days ago - if you get the same error message still, please clear your browser cache and hopefully that does the trick ;) Here you can find troubleshooting steps including clearing the cache: https://commu…
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Hi @Pummy_Raj With these technical type of issues I recommend posting on the Support side. It's discussion but the Support side :) There are few things going on right now which are kind of similar. They are getting a little tangled up, and the c…
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@corals22 The Facebook version has a limited amount of missions right now which is why you are not seeing the Counter there. Soon this will be corrected: You will have unlimited amount of missions and you shouldn't have issues with disappearing Cou…
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Hi everyone! Some updates for the Diamond Counter: Diamond Counter disappears when you do not have missions left. The game on mobile has already unlimited amount of missions so the Counter shouldn't disappear. If you're still having trouble with …
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@Raynbow @sarvowinner Have you guys made sure that you have the latest game app version? I wasn't able to reproduce issues with the bottles now. https://www.youtube.com/watch?v=fz14wv4PXVg&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK Jelly Jenn…
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Hey make sure you have the latest game version ;) You can check this video out on how to update your game:https://www.youtube.com/watch?v=fz14wv4PXVg&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK With the latest version you shouldn't have issues with…
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@corals22 You don't have the counter at all in Facebook? Can you check if you have one when you open the game with a new private / incognito window? You can open that by right clicking on the browser icon. Jelly Jenny
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@Marcella_UX @corals22 Hi guys! Just around the time you posted here we got a fix regarding the Gold Bar rewards. The fixes were added for both Facebook and Android (not iOS yet, sorry!) so hopefully you can collect those Gold Bars next time. K…
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@LylaQuenn1234 @Marcella_UX Do you have the same issue - the reward just disappears? Can you let me know what's the make and model of your devices, please? Thanks :) Jelly Jenny
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If you get your aunt or mother to join Community you can take part in the competition :) Regardless I'm glad to have you here! Keep it SASSY! Jelly Jenny
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@Pummy_Raj Thanks so much for answering - you're doing Brilliantly! And everyone: we just launched a friendly new competition! Get your Gold here: https://community.king.com/en/diamond-diaries-saga/discussion/247435/diamonds-are-not-your-only-bes…
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You got through it already? Impressive! New adventures coming out soon! :) Jelly Jenny
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Coming very soon!! I'm sure you're going to love it!
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@Lim @Pummy_Raj Do you have any tips? :awesome: At these are the altitudes your fellow Brilliant linkers usually have the best advice :) I can say that the labels don't always reflect how difficult the level may be but we'll try to be accurate w…
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Okay you should have some lives coming to you soon! Usually if you do not see the rewards in your game and you're playing on mobile, a quick reconnecting to Facebook / Kingdom and restarting the game helps. Also make sure that you update your ga…
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Hi sabmu1, It looks like you got help from our Player Relations Team already? If the issue persists, could you get back to them and it would be even more amazing if you could take a screenshot of how your game looks like when you try to collect …
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Hi Rosewilliams, Unlimited lives? Where did you expect to get those lives from? O.o Jelly Jenny
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Current max is level 650! If you're on mobile, as long as you have your game app up to date, you will see all currently available levels. Also keep an eye on our "Discussions" area where we'll be posting once the new episode is out. Have a Sassy…
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Thanks for these details and for trying out the steps ::+1: We'll check this with the game team. If you are keen on helping us out even more, please could you send me a screenshot of the info that comes up when you click on this link (do not …
