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JillyJill

Level 3

Discussions

12

Comments

956

Points

25

Badges

6
Avatar

JillyJill

Level 3

Discussions

12

Comments

956

Points

25

Badges

6

JillyJill Level 3

About

Username
JillyJill
Joined
Visits
9
Last Active
Roles
Member
Points
25
Posts
968
Badges
6

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Comments

  • Hi MargaretB, Thank you for contacting King Care!  Have you checked your app store to see if there is an update needed. This issue sounds like you need to update the app. Let me know if not. Good luck, Jilly 
  • Hi Cathy Richards, Thank you for contacting King Care!  Have you checked for an update? It sounds as though you're not updated. The new score only shows that to beat your old score, the score to beat is still the initial required one.  Let me know…
  • Hi Clyde, Thank you for contacting King Care!  If you're responding to a message he sent you then you have to make sure you're logged into King Care. It won't let you reply unless you're logged in.  Once you login, you'll see the reply box open up …
  • Hello lindago, Thank you for contacting King Care!  It is possible to get the clock down to zero, here's how; once you reach your desired score just stop making moves, that's all, don't make anymore moves to allow any more +5s to drop down, you'll …
  • I will have to get a King Care moderator to look into your account and see what's going on behind the scenes. I'm not sure what else to do, we BOTH requested an email password recovery and it hasn't come through. So look out for an email in the uppe…
  • Hello Ruud Jurriens, Thank you for contacting King Care!  This is a known problem that it's being looked into.   Please read this post and add your issue to the post as you will receive updates once we receive them.  POST HERE:https://care.king.c…
  • Hi debra154, Thank you for contacting King Care!  Can you explain more of what's going on with your game? Stuck between which levels? Are you saying you're not able to move on to the next level? Let me know, I'll try to help!  Thank you,  Jilly 
  • Hello Logpfeif, I'm sorry to hear you're still having trouble with the game. I will get a king care moderator to help you with your account because I'm not sure what's going on with the world's because I don't have that feature on my game so look f…
  • Okay Lo, I will get you the assistance of a King Care moderator.  Thank you for your patience!  Jilly 
  • Thank you for your prompt reply Steve. Since you are on your PC using Windows and Chrome, try these steps in the thread below.  Hopefully it helps you move on,  if not, let me know and we'll get you some help from a King Care moderator to look into …
  • Hello Steve, Thank you for contacting King Care!  No, 860 is definitely not the last level in Candy Crush, currently, we are up to the 2700s. Can you tell me what device and operating system you are using? For example, Android tablet, Windows PC, i…
  • Hello Monna, Thank you for contacting King Care!  If you're at the higher levels you will not be able to play on your tablet, for example, the highest level on mobile right now is 2690, so if you're beyond that then the answer is no. If not, and yo…
  • Hi Barb, Thank you for contacting King Care!  I can't tell you why they reduced the number of moves, they wouldn't tell us either.  But they would give you this thread to read. It's regarding your situation and explains a little about the changing …
  • Hi Lori, Thank you for contacting King Care!  If you're on mobile, 2690 is the last level until the next update on Wednesday, where then, there will be new levels released. Mobile is always 1 or 2 episodes behind the PC version.  Hope this helps! …
  • Hi Dale, Thank you for contacting King Care!  Please post here regarding level 2686, it was on the main page of the Candy Crush forum: https://care.king.com/en/candy-crush-saga/level-2686-in-candy-crush-saga Thank you, Jilly 
  • Hello Lo Nichols, Thank you for contacting King Care! You can try these steps in the following threads, hopefully they'll get you back on track. If not, we'll have to get a King Care moderator to assist you with your account from behind the scenes…
  • Hello Steve, Thank you for contacting King Care!  You can try the steps in the following thread that are highlighted in green. https://care.king.com/en/candy-crush-saga/after-upload-of-new-version-of-candycrush-i-am-now-playing-on-my-mothers-accoun…
  • Hello Aida, Thank you for contacting King Care!  Congratulations on progressing to level 2690! Currently, this is the last level available on mobile until the update on Wednesday. Mobile is always 1 or 2 episodes behind the PC version. So on Wednes…
  • Hi Karen123, Thank you for contacting King Care!  In all honesty, I don't think it's possible, I only got 1 star and came in 2nd to my competitors. I think this is one of those levels with low points. You're not alone!  Hope this helps! Jilly 
  • Hello Francesca,  Thank you for contacting King Care!  I went back and played the level, I see what you mean because even when you get a combo to hit the bobbers for fish to come out , the fish don't collect the yellow candies, they just break the …