Johnny_Ryall Level 3

Comments

• Hello Dee, Thank you for posting. This element is the game is still in testing so we cannot guarantee performance at the moment. When the calendar is available to play, if you log in within the time period then you will receive the available rewar…

  in Daily bonus fail! Comment by Johnny_Ryall January 2017
• Hello, Thank you for your comment. I'm glad to hear you are enjoying the game. For further news and updates I recommend that you follow the Facebook page: https://www.facebook.com/BubbleWitch3Saga/?fref=ts Kind regards, Johnny

  in Yo all. BW3 is great . . new levels please! Comment by Johnny_Ryall January 2017
• Hello, Thank you for posting. If you have a screenshot of this then it will help us to look into the issue. Thank you for your co-operation. Kind regards, Johnny

  in BWS3 stars aren't registering Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in I'm still waiting for the money that was promised to me on december 22nd 2016 !!! Comment by Johnny_Ryall January 2017
• Hola, Por favor publica tu pregunta aquí: https://care.king.com/es/ Saludos, Johnny

  in No recibo booster diarios Comment by Johnny_Ryall January 2017
• Hello Lynn, Could you please post a screenshot of the map so that I can pass this forward to the game development team. Thank you for your co-operation. Kind regards, Johnny

  in I can't open the Light up the Sky level. How do I access it? I touch that level and nothing happens Comment by Johnny_Ryall January 2017
• Hello Janet, For help with Paradise Bay please visit the following page: http://paradisebaygame.com/support.html Kind regards, Johnny

  in Paradise bay crashing since ios9.3.5 update Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in paid for products but not get it Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Candy Crush Saga Comment by Johnny_Ryall January 2017
• Hello, Could you please run through the steps here and see if you can reconnect to Facebook: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Please let me how you get on. Kind regards, Johnny

  in Level progress lost Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Progress is lost Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost 735 levels Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost all of my progress with update??? Comment by Johnny_Ryall January 2017
• Hello, Thank you for your post. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right account w…

  in Progress is lost Comment by Johnny_Ryall January 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost ALL Levels after changing to a new PC Comment by Johnny_Ryall January 2017
• Hello, Please run through the steps here to help narrow down the cause of the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

  in no sound Comment by Johnny_Ryall January 2017
• Hello, This can happen if you have changed the time on your device (due to travelling or other reasons) To fix the issue, please open the map screen in the game and check how long you have to wait for the next life. Now set the clock on your devic…

  in How do I change my Candy Crush Saga timer back to the way is should be? Comment by Johnny_Ryall January 2017
• Hello, Thanks for posting. Could you please confirm if this issue is still affecting your game? Please try the game in another browser and let me know if this loads for you. Kind regards, Johnny

  in FB game won't load Comment by Johnny_Ryall January 2017
• Hello, Thanks for posting! I'm sorry but this option is not available in Candy Crush Soda. The option to use your Facebook voucher is available in Candy Crush Saga. I apologize for the inconvenience. Kind regards, Johnny

  in Why am I not able to use my 15$FB card I recently added to my account? It seems to take me back to Comment by Johnny_Ryall January 2017
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