Johnny_Ryall

Comments

  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, The level, like all the levels, can be passed without or with boosters. Here is an example of a player passing which might help you: https://www.youtube.com/watch?v=kGoJZ3ImiPc Kind regards, Johnny
  • Hello Dinah, If you visit this link from your mobile you will be able to download the latest update from your app store. This will provide you with new levels: https://play.google.com/store/apps/details?id=com.king.farmheroessaga&hl=en Kind regards, Johnny
  • Hello all, I have been asked by the game team for some further information. Could you please run through the troubleshooting steps here first: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out If this doesn't resolve the issue could you please let me know what browser you are…
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
  • Hello Ken, Thank you for reporting this. We are aware of it but unfortunately this is not something that we can change in the game right now as it is still a test feature. I hope that this doesn't affect your enjoyment in the game. Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Could you please let me know what happens when you try to use the coins in the game. Thank you.
  • Hello Michael, For news about new levels I recommend following the Facebook page: https://www.facebook.com/FarmHeroesSuperSaga In regards to levels missing, could you please provide me with further information. Maybe even a screenshot of your map. Kind regards, Johnny
  • Hello, I’m delighted to inform you that this has been fixed in Candy Crush Jelly Saga. You will receive the update automatically the next time you open your game while having an Internet connection. You might have to quit and restart the game if you play on mobile.If you haven't received the update within the next 12 hours…

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