Johnny_Ryall Level 3

Comments

• Hello, This was a glitch unfortunately. The unlimited lives are designed to work as per my original post, the timer will continue to count down regardless of whether you close the app or not. Kind regards, Johnny

  in Where are my unlimited lives. Comment by Johnny_Ryall April 2017
• Hello, If you check your game, your progress has now been restored.

  in I lost my progress Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Tickets not working, timer out Comment by Johnny_Ryall April 2017
• Hello, There are no issues with the game from our side of things. In regards to 'Gameroom', this is a Facebook feature so not something I can help with. Do you get any kind of error message when the game is not loading?

  in Candy crush not working for about a week now even though I have done everything you suggested. Comment by Johnny_Ryall April 2017
• Hello, Lives in the game are saved within the app memory so if the game is updated or deleted then these items can be lost. You can read more about it here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 The timer for the …

  in How do I get my 24 hours of lives back? Comment by Johnny_Ryall April 2017
• Hello, I'm sorry but Bubble Pop Saga is not a King game. I can only suggest that you contact the game developer. Kind regards, Johnny

  in Bubble Pop saga keeps returning me to 1 when I close FB....lost all the levels and treasures.....why Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in No reward from star chaser Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in After connecting to my Facebook I lost all my progress, boosters everything Comment by Johnny_Ryall April 2017
• Can you please try and log out of the Facebook app, and log in to Facebook via your web browser instead. Then open the game app and try to connect.

  in Can't connect to Facebook Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in I played the Striped candy game last night and was in first place by several hundred points with not Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in star chaser Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost progress from candy crush apps Comment by Johnny_Ryall April 2017
• Hello Linda, Could you please confirm that you have followed the steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios ] Kind regards, Johnny

  in Can't connect to Facebook Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in I didn't get my prize I won on the game with the stars. I won doing the spider game. Comment by Johnny_Ryall April 2017
• Hello Vickie, Could you please confirm that you have followed all of the steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Thank  you, Johnny

  in Candy crush not working for about a week now even though I have done everything you suggested. Comment by Johnny_Ryall April 2017
• Hello Stephen, Lives in the game are saved within the app memory so if the game is updated or deleted then these items can be lost. You can read more about it here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regar…

  in Candy crush soda Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Progress loss Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in New phone, new email, old email not valid Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Asked me to connect to facebook and took be back down to level 1 Comment by Johnny_Ryall April 2017
• Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

  in Lost levels Comment by Johnny_Ryall April 2017
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