Jozillla

Level 3

I'm thinking about disputing it as well, Im hoping they choose to make it right and I don't have to. Not very high hopes on that.

Thank you, I didn't even think of using that link! I just sent a message, we'll see what happens. Normally I would just brush something like this off, but I'm so irked about this. Never would've thought candy crush was gonna be the hill I was gonna die on 😅.

To Whom It May Concern, I am writing to formally request a refund or the prize compensation for the recent Music Season / Tape Collection event in Candy Crush, which ended 24 hours earlier than the timer displayed in the game. I spent real money on boosters specifically to complete this event before the stated deadline,…

25 bars is a joke. Especially since the math was hundreds of levels to complete for the reward. I'm so irritated. I wasn't offered anything. I'm thinking about disputing with my card company.

Thank you for posting that! I definitely feel like they messed up and don't want to make it right. It's crap.

In the second part of my original post I stated that I can't message the help bot because the text field is too small on the bottom of the screen. You can't click to initiate typing because Android phone function buttons cover it. I also posted a separate message about this on the support page. And if you try to go to the…

The counter literally said how many days and hours were left. IT ENDED 24 HOURS EARLY. How much more needs to be communicated? This is gaslighting at its finest.

That is seriously crap. What is the point of a deadline if you are going to move it? This sounds like you are just explaining it away. I spent actual money to try to meet the deadline. I've spent a bunch of money playing this game prior to this as well. In light of this, I will NEVER spend another dime on this game. What a…

Same. I actually purchased gold bars to pass levels so I could advance because time was running out. Didn't realize they were gonna end it early and cheat everyone. I'm so mad.

Same thing happened to me! I'm so upset about it!