JustPlaying
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JustPlaying
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Comments
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Can you turn off you caps lock please. We do not have access to account info here so will need to go through Customer Care. What is the game you are playing? (Candy Crush Friends Saga cannot be played on Facebook so not sure why they would tell you…
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Hi @Tricia02 and @ken1ezon did you follow the troubleshooting for iOS as recommended above?
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Hi @ashley603 Welcome to the Candy Crush Friends Community :) Friend selection can vary depending on what friends you have (friend are accumulated in random order) or if developers tweek a level when they think a different character is better. The …
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Hi @auroragarza If you were logging in with a Facebook account your progress will have been saved to the servers. Try logging out of the game and Facebook on your iPhone turn it all the way off for 10 seconds they try logging in with the game. To…
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This issue has been flagged for the CMs to look into. We should hear from them soon
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This issue has been flagged for the CMs to look into. We should hear from them soon
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Hi @barbdalesomers Welcome to the Candy Crush Friends Community :) What prizes will it not allow you to claim? Can you post a screenshot?
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Hi @caffrine Welcome to the Candy Crush Friends Community :) I think you meant to post in the Candy Crush Soda Saga community. I will ask that you post be moved to there so that other members who play can see and respond to your post :) Do you mean…
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Hi @Babygirl0218 Welcome to the Candy Crush Friends Community :) Feel free to check out the Introduce yourself thread https://community.king.com/en/candy-crush-friends-saga/discussion/177579/introduce-yourself-and-say-hi-to-the-community as well as…
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not sure if related but is your game lagging but still showing Japanese? re: https://community.king.com/en/candy-crush-saga/discussion/248896/game-is-now-in-english-when-it-should-be-in-my-language
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Hi @marinamarina Log out of your facebook app and the Facebook account in the game. It should then ask you what Facebook account to use. Or you could reinstall the game since it has not been used. Boosters are saved locally to the device.. so the…
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Hello @andreamance Welcome to the Candy Crush Saga Community! I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact …
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Hi Everyone This issue has been flagged for the CMs to look into. We should hear from them soon
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Hi @psaunders22 I will ask that this be moved to Candy Crush Saga Community so member who play this game can see and reply to your posts.
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Check your spam folder or all mail ? Otherwise you will need to contact Customer Care.
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You will see both Facebook Friends (who are actively playing) as well as random Kingdom players. Can you look at your wife's friend list to see if she is seeing Facebook Friends? There was an issue for not seeing facebook friends with a fix here …
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You could try the iOS troubleshooting











































