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  • Hi @CrazyNotStupid88 Welcome to the Candy Crush Community :) You should be able to leave the game mid level and go back and continue when you left off. You say its been happening for a week? Did anything happen a week ago such as an update to your phone or different app install? Can you clarify what happens when it resets?…
  • @trish_Murray @eschambers @michele13042 Another member posted how you may get it working so worth a try Quote "Same thing is happening to me. I got it to work briefly by force stopping Google Play Store/Google Play Services and clearing each's cache. I repeated these steps with the actual game app. Afterward, I restarted…
  • Hi @Jodie11 Welcome to the Candy Crush Friends Community :) How were you connecting before Facebook? Were you using a king account? Try logging out of Facebook and login as you did before. Other troubleshooting you can…
  • Hello @Dianne_Blais Welcome to the Candy Crush Friends Saga Community! I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. Sorry for the inconvenience 
  • Hello @chrissiehope Welcome to the Candy Crush Friends Saga Community! I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. Sorry for the inconvenience 
  • We can't see anything to do with purchase info in the community Please follow the instructions here https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
  • Hi @Itrevino04 Welcome to the Candy Crush Friends Community :) Stars are stored locally on the device and are not stored on the servers :( Did any other progress get lost? (Daily day count or boosters?) Is your phone setup to optimize (clean up caches or such)?If you keep playing you should earn those back in no time. I…
  • Hi @aleahgao You can get extra lives from your friends as well as some level may have an in level gift that could give you an extra life if you complete the level.
  • Hi @Chatzi Welcome to the Candy Crush Friends Community. Thanks for the screenshot and device info it is very helpful. When did this start happening? Have you tried reinstalling the game?
  • Hi @Melissa_McLaney It still should still be there unless you completed 20 levels. The event timer was over 2 weeks so there is still a lot of time left. Did you change anything to do with your clock settings? Is there a timer showing under your lives in the top left corner?

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