Comments
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I would check your tablet over Laura. Close all running apps, restart it, then check how your memory is looking and make some space if you need to. If your tablet is full then apps will struggle to run.
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I think its by level if its the board that appears under level screen that you're talking about. Ps. I don't think there is an option for searching the scores from what I have seen :)
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It sounds like you need to update one of them. If the levels are different then its probable that it has been updated so check.
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Mine have changed as well. I've spoken to others who have said the same so I wouldn't worry too much. Maybe it's changing for all players but step by step.
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I keep reading similar things about the challenges. Personally I can only recommend checking over your tablet to make sure its running smooth. Take steps like clearing your cache and restarting regular. Check also that you have a little memory space thats free.
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There has been a lot of problems with the promos lately. I've seen posts saying the same as you so it looks like its affecting a lot of players. Do you have latest version of the app downloaded?
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Try this: Close all running apps, clear the tablet cache and restart. Then try to play. If this doesn't work then check to see if your memory is full, this could be the cause so make some space.
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It could be related to this: https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends Try the troubleshooting steps, see if they help.
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Can you adjust the brightness or contrast options to make it a little easier for you? I know its not ideal but just something to try maybe
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Follow the steps in the 2 videos. They are similar but they should get you synchronized again: https://www.youtube.com/watch?v=qrmBWnonwtE