KingsPinn
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KingsPinn Newbie
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I know that the new game is made on a different system so maybe try a different browser or something. There is a bit of info about it from the moderators here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browse…
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What have you tried? Follow the steps in the video here. They have worked for me in the past to get my game synchronized: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
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It's not official but it has a lot of information about the tick candy (lucky candy). Have a read of this page here: http://candycrush.wikia.com/wiki/Lucky_Candy_(special_candy)
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It can be done. King made a little help video for this so follow the steps and your game should sync just fine... https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
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I recommend following the steps here first, these have helped me in the past, hopefully they will help you as well: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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The promotions or 'perks' as you have called them, are only on for a limited time and also, they do not get added to every players game. King run them like tests, so maybe only 60% of players seem to get them. This has been a trend for a while so th…
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If you use the search function you will find a lot of posts about this... Here is the info you need, there's an alternative URL you can use to play the game: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-is-flashing-black-scree…
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The game can be played without any boosters. You are correct in saying that there's no bonus wheel but King run plenty of promotions to get yourself boosters so keep an eye out for these when you're playing :)
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We can still play the main game, and still get rewards, its obviously Kings decision as to when and if they bring it back.
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There is always a difference between Facebook and mobile levels. The episodes are released on Facebook first and then mobile normally a few weeks later.
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I thing this event was only available for a short time, or maybe like some other events where it was only available to some players.
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Quests, events, promotions are added to players games normally randomly. They don't seem to go out to every player so it sounds like your husband has this one and you don't on this occasion.
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I think you just updated the game. This is normal for all players. King have changed the format so now we get told the difficulty of each level before we play it. It's the same in normal Candy.
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I read this: 'As all free items awarded in the game are ''Non refundable, transferable, exchangeable and cannot be used in any other game," we generally do not compensate any free boosters or lives that may have been lost' I saw it here: https://c…
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King have always updated and changed levels. This is normal. You lost 50 free items, that refresh for free... Using lives is part of the game, you can't expect to have them given back to you.
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There is a different URL that you can use to play the game. It's in the main thread here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
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I saw another thread about this but I can't find it now. It said that the guys who make papa pear have a much smaller team now so basically everything is gonna take a lot longer than most other games unfortunately!
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Try the troubleshooting steps in the Android thread, they have helped me before when the game has frozen up: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
