KingsPinn
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KingsPinn Newbie
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The promotions, tournaments, events etc are not added to all players games. There's normally a split so that some players get it and some don't. It's probably just that it hasn't been added to your game this time around.
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I tried the game in microsoft Edge and it worked so maybe try this browser. There is another thread from the moderators about this so have a read: Candy Crush Jelly Saga - Supported Browsers - Questions - King Care
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Is it on a second game board on another screen (sorry, I haven't seen the level to know) I know this happens in other levels. I would troubleshoot your mobile, try the level again and see what happens. Use the tips here: https://care.king.com/en…
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Follow the iOS troubleshooting steps to see if they help with the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
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I did and then I switched browsers (to microsoft edge) and the game brought up my levels and everything on Facebook. Try it!
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It depends what device you're playing on. I haven't seen the option on Facebook but on mobile you should be able to connect to the Kingdom in the settings section of the app and then the Kingdom players will appear.
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There is a new moderator thread about this, check it out here, hopefully it helps: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
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I've seen this issue, but I'm not sure what can be done. Hopefully it will be addressed soon so you can carry on playing. Have you tried it on mobile, maybe its different there?
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This is an issue that's affecting a lot of players Lois. Have a read of the main thread here. They also provide a link where you can play the game: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-is-flashing-black-screen
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It's not open at the moment, the last level 1760. I'm guessing they will open in soon, maybe a week or so as the latest episode hasn't been open for long.
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I don't think they are available anymore. There was once an offer where you could buy an extra permanent 3 lives as well but that's also long gone.
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You will just have to play the level again, there is not much else you can do if the game didn't recognise your progress.
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The Facebook version of the game is always ahead of the mobile. The levels get released there first and then added to mobiles a few weeks later so there is normally always a difference :)
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If you still have access to your old mobile then you can go in and create a kingdom account to save your game. In the app settings there is a little orange icon. Here you can enter an email and password and it will save your progress. Then on your n…
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This is pretty normal though, I mean I only ever see a few players, not everyone on my Facebook. There is also a search box to find more friends. I don't think there is any issue with the game.
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Hey Cheryl, I'm not sure what this gift icon is? Are you talking about one of the promotions or something? Let me know :)
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They are not being 'withheld'. Read this thread and you will understand things a little better: https://care.king.com/en/candy-crush-saga/roadblocks-659693352
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This can happen if you have adjusted the time on your mobile for some reason. You will need adjust it back until the timer is normal (check in the game) and then once it's normal go back and change the time to normal :)
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There is a main thread for this issue here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Follow the steps given. I have tried them before and they worked to get my game connected again.
