Lady_Choo

Moderator

You need to contact player support from within your game and see if they can help you, as they can look at your account 😊

They will be up as soon as they can. There have been technical issues apparantly, so keep checking for updates and use the free time wisely…some might do chores….or read a book….or some of us play other games instead teehee 😁

Nope, not you, its most definitley them! (as in the pet team)

Good morning @mietsch in order to be able to help you properly, it is one of the house rules that we use English unless your language is supported, which sadly right now it is not. So please use English otherwise your posts would be removed. I cannot help with the gold, you would need to ask player support that. You can…

It might be that you are going to have to uninstall the game as that is the last troubleshooting step. Unfortunately it will mean that any boosters you have will be lost as unlike progress and gold, it is saved in your device memory rather than the game itself. If you cannot access the game properly though its worth…

Hello and welcome to the community! All you can do is keep checking for updates. Not all of the events/weekend games, are available to everyone at the same time. So if you check for updates, when it is your turn again, you will get them 😊

Good morning and welcome to the community. The icon has gone from your game screen? That is likely something to do with your phone rather than the game and unfortunately without seeing it, it could be a number of things. Can you go to the app store and find the game and see if it says open or download? If it says open, its…

I am so sorry you are struggling with this, I do play the game so I completely understand how you are feeling. It is part of testing right now as there were many people complaining about the levels being the same or being too easy. You can read about it here, and keep checking for updates in case it changes for you at some…

Welcome to the community. It sounds as though the level might have changed since @Lynette made the video. Sorry about that, we just have to play catch up afterwards. I will tag her so she sees this and can check for you.

Good morning and welcome to the community. We have a translater in the community but unfortunately your language is not one of the ones supported. Please in future make sure you come back and write in English so that we can help you properly. Otherwise misunderstandings happen like above. I see you are enquiring about the…