Lady_Choo

Moderator

Hi @sulendra could you be a little clearer for me please? Are you playing Pet rescue?

Good afternoon both of you. Hold onto those screenshot as we are waiting to hear about that. As soon as our cm gets a minute, we will get it sorted 😊

I can see images on laptop!

Its not an event. There is a connection issue that often has nothing to do with the players game. That is why I only asked the quesion I did.

Just keep checking for updates. I cannot find the comment about someone else having the same issue. So maybe they just had not completed it like Lynette suggested. Have you logged out, rebooted and logged back in?

Hi and welcome to the community. Is it just the store you cannot connect to? You have tried logging out, rebooting your device and logging back in again?

Hi Dan, what is it you are trying to do?

I could be wrong but I am sure I saw a comment earlier. I assume you checked for updates after completely closing the game?

Good evening and welcome to the community. I am so sorry, we cannot do that for you and please don't give your log in details to anyone else for your own security. However, I will tag @Lynette to see if she has any tips for you, and also have you seen her video?

That is refreshing to hear! Thank you for letting us know :)