Lady_Choo

Moderator

https://community.king.com/en/pet-rescue-saga/discussion/comment/3054394#Comment_3054394 are you still stuck there?

https://community.king.com/en/pet-rescue-saga/discussion/450840/cant-save-my-progress Hiya, oh that is annoying. It sounds like there is a connection issue. I know the Kingdom log in has issues right now but it should be ok with facebook. Have you tried logging out of your game, rebooting phone and then logging back in…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3063782#Comment_3063782 It almost sounds like there is a permission box for cookies or something coming up. I had that receently with a non zynga game. If you wait it doesn't go? Can you go to your facebook settings, find PRS and check permissions are active?…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3063940#Comment_3063940 Sometimes it is the simplest thing we do not think of so do not worry. Come back and let us know if it does not work but it hopefully will!

https://community.king.com/en/pet-rescue-saga/discussion/comment/3063937#Comment_3063937 Check for an update and if there isn't one yet, keep checking. Sometimes you have to do it manually as the device does not always update itself automatically as it should.

https://community.king.com/en/pet-rescue-saga/discussion/comment/3063952#Comment_3063952 I don't think we can ask for players to be added as such, but seeing as you have the new format it means as they update, you will get the updates too 😊 So feedback here is super useful!

https://community.king.com/en/pet-rescue-saga/discussion/comment/3058978#Comment_3058978 Thank you, as I understand it there are some kinks in it, but they will be improved 😊

We will pass your feedback over. The update has been a long time coming and things change, but we appreciate that its not going to be popular with everyone initially.

https://community.king.com/en/pet-rescue-saga/discussion/comment/3060067#Comment_3060067 Thank you lovely, you are one of the few positive comments I have seen about it. 🤗

I think the best thing to do is contact player support from within the help centre in your game. They can look into your account and see if there is something blocking the bars arriving 😊