Lady_Choo

Moderator

Comments

  • Hello and welcome to the community. Unfortunately Petopia is causing a lot of issues right now which is affecting the game play. I don't think its likely to be the update to the ios, but just in case, make sure you check your app store to make sure there isn't an update waiting. It might just be that. Even if you have it…
  • If yours is different to the videos, then yes it has. They often change them after release annoyingly. Welcome to the community 🤗
  • Hi and welcome to the pet community. Have you had issues with the game? We are having a lot because of Petopia right now. I would suggest that you drop player support a message from within the game to see if they can help you out 🤗🐾
  • Good afternoon, were you previously logged in with Facebook or the Kingdom? https://community.king.com/en/pet-rescue-saga/discussion/350860/have-you-lost-your-levels-heres-how-to-get-them-restored/p1
  • Hi and a warm welcome to the community! Unfortunately Petopia has caused some issues. Keep checking for updates and keep an eye on this thread here 🤗🐾
  • Hi and a warm welcome to our community. I assume you've tried clearing cache and cookies and opening the game on a different browser? We have issues since Petopia appeared in the game so all errors right now are likely to do with that. Uggh. Keep an eye on this thread for updates but when Petopia does leave in a few days,…
    in error Comment by Lady_Choo November 2023
  • Hi Judith and welcome to the community! I am so sorry, the issues have been caused primarily by petopia. Its going in a few days so hopefully will be back to normal! I know its far from ideal ☹
  • Yay someone who likes it lol. A lot don't because its had so many issues. Sadly though its seasonal, but it will be back again 🤗
  • Hi @spike12 the loading issue sadly is more likely to be related to Petopia (@PrettyBubbles ) its an ongoing problem right now. The team have fixed some but then its caused more issues to appear. You can read about it here. If all else fails, it finishes in the next few days. Our community manager has let the studio know…
  • Has disabling it worked here too?