Lady_Choo

Moderator

I send the biggest apologies for this being missed. Are they all working now?

Hi @kimzinnie apologies for the delay. You might have had a response already but boosters don't sync with the game. Unlike Facebook where they are saved in the game, on devices, they are saved within the device memory so if you reinstall, they get wiped too. The level should be correct now, is that back as it should be?

Hi closing this thread as I replied on your other 🐾

Hi @Tonya_Scanlon sorry for the delay. Were you connecting through Facebook? I know they have been trying to fix the game so it could have been that if it is working now.

Don't do anything drastic yet @Bipley Did you check for updates, force quit the game and reopen it? Could you let us know which device/version you are using please to play the game on. And how much free space you have. It all helps with diagnosing the issue. Let us have a word with the community manager and see if we can…

Good morning @Sylvie5340 and welcome to the community. We ask that you use English in the community as that is one of the house rules so that everyone can understand each other. Please repost and we will be happy to help you 🐾🎃

Welcome to the community @lolaros and a big welcome to the community. Please can you repost in English as that is one of the house rules in order that everyone can understand. You can use Google translate if you need to. We will be happy to help you then 🎃🐾

I do not have it either 😭

did you make sure your caps lock was not on and that you didn't press the wrong key accidentally? I'm asking as that is easily done.

Ooops 😂 I was a minute ahead of you just! 😂