Laura_Grosvenor
Level 4Discussions
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Laura_Grosvenor Level 4
About
- Username
- Laura_Grosvenor
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- Member
- Points
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Comments
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They are still looking into it. Windows 10 has been crashing the game, so that kind of takes priority at the moment. I can repost this for the Moderator to look at tomorrow. There is a lot going on at King, so I appreciate your patience. :) Have a w…
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TheCatLady, first please do not type in all caps. It is considered to be shouting and is rude. Secondly, the SuperStars give up their own time to come here and help the players, but we have our own lives and schedules so we can't be here 24/7. I wil…
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Dabbiru please try clearing the history on your device. Let me know if that helps. Thanks for writing!
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Julie, this is a known issue and they are working on it. Please be patient while they investigate what is happening. Here is some more info for you to read in the meantime. Crashing Issue Thanks for writing.
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CJP907, I am sorry to hear about this. I will pass it on for you and a Moderator should get back to you asap. Thanks for writing!
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Satvik, please go here Lost Levels for more information on how to resolve this issue. There is a contact link on the bottom if you need more help. Just make sure you let them know it is for Lost Levels. Thank you for writing.
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Denise, I can pass this on to the Moderator for you. It seems you're not the only one saying this. Thank you for writing!
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Hello Ashton. I will pass this on. Thank you for writing.
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Hello Sanjay. I will pass this on to the Moderator so she can look into it for you. Thank you for writing!
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Hello Laiki. I can forward this on to the Moderator for you. I am assuming that these accumulated gold bars are from events? Thank you for writing and the Moderator should get back to you asap. :)
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Hello Kay. Please read this information. Crashing Issue This is a known issue they are investigating. Thank you for writing.
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Hello pattiverdon. Can you please clear the cache/history on your device for me? This often helps. Let me know! Thank you for writing to King Care.
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Hello Corazon. I am not sure what happened. I have some information for you to look at. I hope this helps. Level Help Thanks for writing!
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Hello Nur. I will forward this on to the Moderator for you. I am not sure what is happening, but you aren't the first person who has written in with this issue. I will make sure they know so they can see what is going on. Thanks for writing!
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Hi Maxine. I am so sorry this happened, but sometimes an update or clearing the data/cache will cause you to lose lives/boosters since they are stored locally on your device. King does not recommend you store so many for this reason. Thank you for w…
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Thank you for your feedback Daria. I am not 100% sure how the frames are given out, but I will pass this on to the Moderator for you as feedback. I agree they should add more frames too. :) Have a good day!
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Thank you for this, Mary! I will pass this on to the Moderator for you, and she will pass it on to the Team. :) I hope you have a nice day!
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Farzana, thank you for writing. I will let the Moderator know about this. Have a good day!
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Hola, Fabriana! Gracias por su pregunta. Estaremos encantados de ayudarle en https://care.king.com/es/ Muchas gracias!
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Laurent, King Care is only available in English and Spanish. Please go here Unsupported Language for more information. Thank you.






























