Laura_Grosvenor
Level 4Discussions
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Laura_Grosvenor Level 4
About
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- Laura_Grosvenor
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- Points
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Comments
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Hello again Michelle! I was just informed by the Moderator that you will be getting a pop-up in game that will give you the rewards you hadn't gotten from the Jackpot! I am so excited for you and happy, too! Congratulations on winning and I hope you…
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My hubby would say the same...I am an angel...when I am asleep. Ahahahahhah. Hey. We aren't difficult. We are just...opinionated. :D Everyone has the right to express themselves here and believe it or not, King does listen. The SuperStars are volunt…
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You are so welcome. She will get to it tomorrow sometime. It is nice to meet you!
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Hello Karen. You will have to go here: Purchase Issues to get this taken care of. We can not do that here in the forum as it will require account information that is very sensitive and private. There are links on the page I've provided for extra hel…
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Hello again leahjane! I have no idea...I can ask my fellow SuperStars for you if you would like to see if they know. This is a good question. The Sugar Drops aren't usually close together, but is it possible that somehow you are matching more than o…
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Hello Mysterie again. How are you? Have you tried this link: Purchase Issues to get this resolved? We really can't do anything here in the Forum because of the sensitive information it would require from you to solve. If you have any other questions…
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Hi there leahjane. I thought I was the only one who has noticed this. In my case, my getting-old eyes aren't what they used to be, and it is difficult for me to see the numbers also. *giggle* Thanks for writing this and I will let the Moderator know…
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Hello Angela. Did you try reconnecting to Facebook? That is usually all it takes to get you back to your level. If you still need more help, let me know and I will send this to the Moderator who can help you further. Thank you for contacting King Ca…
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Hello Michelle. I am so sorry this happened to you (and, to be honest, a little envious since I haven't gotten the Jackpot but once in all the years I have been playing lol) and I hope this can be solved quickly. I can send this to the Moderator so …
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Hello Kathy. Can I ask if you were playing on FB or The Kingdom? If you were, all you may need to do is disconnect (or log out) and then reconnect to either one and your progress and any bought boosters/gold should be restored. If this doesn't work,…
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Not necessarily. :D I have asked her to look into your account and she will private message you when she gets this post to ask you what you lost, etc. She is really nice and I have told her you are very nice also. I am confident she can get back som…
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OK the Moderator (Admin) has this question in her queue and will get to it as soon as she can. I hope this gets resolved for you quickly so you can continue crushin' those candies!
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Hello fellow Laura. :D Have you been playing on FB or The Kingdom? If you have then all you might have to do is disconnect (or sign out of) and then reconnect to either one and the progress should be saved and restored. It is really important to use…
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Hello Kris. We can not handle purchase issues here in this forum due to the sensitive nature of information that King will need to solve it for you. You can go here Purchase Problems and there are links you can follow if you need more assistance. Th…
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Hello Nadine! Can you first try disconnecting from FB and then reconnecting to see if it solves the problem? If it doesn't, I can send it to the Moderator for further help. Thanks for contacting King Care and I hope you have a really nice day.
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Hello MicTeo. Were these boosters bought or were they won? If they were bought, then they should have been restored along with your progress. If they were won, then they will be lost. That goes for gold too. I will pass this on to the Moderator to s…
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Hello Frank! I understand that your level was restored when you reconnected, but your boosters were gone? Were they purchased boosters or boosters you had won? If they are purchased, then they should have been restored with your progress (as well as…
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Hello Glenda! You haven't mentioned if you play on a mobile device or computer. First try to clear the history. If it's on a mobile device shut it down, wait 10 seconds and then open it. Open the game and log out of Facebook and log back in. If …
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Hello Brian! You haven't mentioned if you play on a mobile device or computer. First try to clear the history. If it's on a mobile device shut it down, wait 10 seconds and then open it. Open the game and log out of Facebook and log back in. If y…
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Hello again Clint! I have some info for you to try to see if it resolves this problem. Let me know if it helps! Have a great day. https://care.king.com/en/alphabetty-saga/what-is-my-user-id-and-where-can-i-find-it
