Laura_Grosvenor
Level 4Discussions
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Laura_Grosvenor Level 4
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- Laura_Grosvenor
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Hi Elsa! :) That is a really good idea too. Too bad they had already changed a lot of the timed levels to the stupid bomb levels (did I tell you how much I absolutely h.a.t.e. them) because they would have a really good start to a game like that. A …
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Hello pasriram! This is a very interesting point! I don't think I have heard anyone saying that they like these levels here...only that they hate them. I, myself, actually agree with you on this one! I don't mind the timed levels at all, and I would…
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Thank you for this Tracy. I have a feeling not many people will read this. It is important information so everyone should read this and it should be "pinned" here or something, along with the other SuperStar info posts. It would help people with pro…
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I will pass this on to her. :) It has been a pleasure helping you and I wish you good luck in your game! Take care and thanks as always for contacting King Care!
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No problem. :) I am no Spring chicken either lol. On the top of the page here, you see several buttons you can click. One is "Ask A Question". That will start a new thread where you can choose your platform (what you are playing the King games on su…
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You are so welcome!! Oh goodness, this is great to hear! Go crush those candies now and good luck!!
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Hi Heronwood! Can you make a separate thread so that I can forward it to the Mod for you? I would love to help you get back on track. :) Thanks for writing to King Care and I hope you have a great day!
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Awww John! You are too sweet. :) All I did was give some troubleshooting tips. It has been a pleasure helping you, and I hope if you have any further questions that you will come back and ask away. That is what the SuperStars and Mods are here for a…
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You are so welcome Dottie! It was a pleasure talking to you. If you need anything else, please don't hesitate to contact King Care. The Mod will private message you as soon as possible! Have a wonderful rest of your day!
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Hi there Cheryl. Sometimes the mobile and Facebook versions of a game will feature a different number of levels. For the majority of our games, all the latest levels are initially released onto Facebook and then adapted for mobile platforms like iOS…
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Can I ask if you have a Kingdom account? The levels should sync, and you can try to log out and log back in, and try clearing the cache on your tablet. If that doesn't work, this might be a technical glitch that our Moderator will have to look at fo…
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Hello Mehtap. I am very sorry, but King Care is only available in English and Spanish. Thank you for your question. Please see this thread for more information https://care.king.com/en/alphabetty-saga/unsupported-language Thank you for writing and…
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Hello John! Can you try these troubleshooting tips to see if it solves the problem? If it doesn't work, I can elevate it to the Moderator so she can look into what is happening. Thanks for writing to King Care and I hope you have a great day! …
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Hello there Janice! I hope you are having a good day. I will send this on to the Moderator for you, as it may be a glitch in the game. Thank you so much for bringing it to our attention, as this helps the team stop glitches before they get out of ha…
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Hi Malia. Can you take a screenshot of what you are seeing because on my level 132, you need one striped/color bomb combo and you need one wrapped/color bomb combo. Here is how to do a screenshot. There are tabs on the top of the screen, so you just…
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Hello Scott. I see you have tried to save your progress but that you have lost your levels anyhow after switching to a new device. Have you connected to either The Kingdom or Facebook, because your levels would be saved to them, even if you switch p…
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Hello Kdurga. Are you saying your profile picture isn't showing? I think we have heard of that glitch happening to others, so I will let the Moderator know about this. In the meantime, here is the article about why sometimes you don't get events and…
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What was your question? Did you try clicking on your picture? It will take you to your profile and all your answers and questions are listed there. :)
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Since questions like this require sensitive information, we can not handle them here in the Forum. You can go here https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 to get this issue handled. Have a great day and than…
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Hello Dottie! Oh dear, I have seen other glitches with the Prize Wheel from other players too, so I will send this to the Moderator right now. She will private message you when she sees it and will help you get all the prizes you have won. I am so s…
