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Laura_Grosvenor

Level 4

Discussions

36

Comments

1538

Points

471

Badges

31
Avatar

Laura_Grosvenor

Level 4

Discussions

36

Comments

1538

Points

471

Badges

31

Laura_Grosvenor Level 4

About

Username
Laura_Grosvenor
Joined
Visits
39
Last Active
Roles
Member
Points
471
Posts
1,574
Badges
31

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Glorious5 Woah!500 Comments1,000 Comments25 Helpful5 Haha5 Love5 HelpfulFamousName DropperHelpful50 AnswersPhotogenicPopular50 Comments100 Comments150 Comments200 Comments300 CommentsThird AnniversaryFirst Dive2 Comments5 Comments10 Comments25 CommentsFirst AnniversarySecond AnniversaryDetective in the making5 Answers10 Answers25 Answers

Comments

  • Hello Pjonhne! I have let the Moderator know about this, but can I ask if you are still connected to FB or The Kingdom? You can try to reconnect to either if this is the case, and that may solve the problem. I will let the Mod know however to see if…
  • Hello candycrush123. I have let the Moderator know about this problem. Thanks for contacting King Care and I hope you have a good day.
  • Hello Sutywuty. Can I ask if you were connected to FB or The Kingdom? If you had been, you just need to reconnect and your levels will be restored. Here is some info for you:  Remember to connect to Facebook:   https://care.king.com/en/blog/articl…
  • Hello mystical! I understand that everything else loaded except for Candy Crush? Can you tell us more about what happens when you try to load it? If you can send a screen shot of any error or a screenshot of what you see when you try to load it, tha…
  • Hi Marc! Can I ask if you were connected to the Kingdom or Facebook? If you were, just reconnect on your new device and the lives should show up for you. Any boosters/gold you had bought will also be there because they are saved on the King servers.…
  • Hello again Darlene! I am so very glad you were able to pass the level after all! King does listen to feed back from the players and adjusts levels accordingly when possible. Please keep giving your feedback as it is very important to King! I hope y…
  • Also, I wanted to add that here is an article you can read that may answer your question a little better too. (Sorry--I am a little scatterbrained today and forgot to add it!)      https://care.king.com/en/candy-crush-saga/changes-to-levels-number…
  • Hi Douglas. Are you on a PC or a mobile device? I don't know why your level is different than mine. I need 12 Blackberries and I have 22 Papas to do it on both my mobile and my PC versions. If you are on a Mobile (phone or tablet, etc) then maybe th…
  • I understand how you feel. I am some 1000 levels below you, but I have struggled through some of the levels myself. I am stuck on level 2039 and getting frustrated with it. I will definitely pass this on as feedback as sometimes they change or tweak…
  • I will pass this on to the Mod, as she will like to hear this kind of feedback from the players. I am having a similar issue on level 2039. Thanks so much for taking the time to write and let us know how you feel. Have a great day.
  • Thank you @ Chicken Slayer for that info! I totally didn't think of assuring location too. :) Hope this new I fo helps!
  • I will absolutely pass this on to her for you. It will be my pleasure! Thank you for contacting King Care and I hope you have a wonderful weekend!
  • I think I will let our Moderator take this one, just for your piece of mind, Brofes. It sounds like it might be something she can resolve for you and that way you can get back to playing with your friends again. She won't be in the office until Tues…
  • Thank you @Elsa for helping on this one. :) I sure would like to see what is going on too so I can help other people if they have the same issue or question. Thank you Sue for bringing this to our attention. 
  • I can certainly do that for you. Thank you so much for replying back and please be patient as the Mod won't be in the office until Tuesday. No worries, though. I will make sure she sees this. Have a great weekend!
  • Hello kohwil! Can I ask if you have a Kingdom account? If you do, then our Moderator may be able to get some of that progress back for you. If you can kindly write back, I will see if I can give this to her for review. Thank you and have a really ni…
  • Thank you for contacting King Care Dawn. We, unfortunately, can not deal with purchase issues here in the forums, as it requires sensitive information. Here is a link for you to follow, though. It will give you all the information you need and it ha…
  • Hello Sue! I am not familiar with this package, and it really isn't a purchase issue (which we can't answer here), so I have asked my fellow SuperStars for help on this one. Hang tight and we will get you an answer asap! TY for contacting King Care …
  • Richie, if you continue to be rude, I will stop answering you and you won't get any help at all. I am a volunteer and I do not work for King Care. I will also let the Moderator know about your issue, and she can deal with it herself. I answered you …
  • Hello IL2WV! Thank you for contacting King Care! Can I ask if you were able to successfully sync your FB account with the game? Let me know and I will get you an answer as soon as I can. I hope you have a great day!