Laura_Grosvenor
Level 4Discussions
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Laura_Grosvenor Level 4
About
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- Laura_Grosvenor
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Hi there David! Thank you for contacting King Care. Can you try these troubleshooting steps to see if it helps? If not, then reply back and I can see what else can be done or I can send it to the Moderator who may be able to help you get the account…
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Hello Richie. Firstly, can I ask you not to use caps when you are typing a post? It is considered yelling and very rude to do so. The SuperStars are here to help, but we are only volunteers who spend a lot of time finding answers for the players. I …
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Hello Sreyashi. Unfortunately, we can not deal with purchase issues here on the forum, as it requires sensitive information. Here is a link where you can find all the information and contact information you need. Have a great day! https…
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Hello there Amy. I have asked my fellow SuperStars if they have any ideas as to why this is happening. Hopefully, one will be along shortly to answer your question. I have no idea what is going on there since I am not familiar with this event myself…
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Hello Swissbirdie (lovely username by the way!)! Thank you for contacting King Care. Can you tell me if you are trying to use the free time right away or are you coming back to the game later on? Also, what Operating System are you using? Android o…
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Hi Stormy! Here are some articles you can go through to see if they solve your issue. Remember to connect to Facebook https://care.king.com/en/blog/article/remember-to-connect-to-facebook Remember to connect to the Kingdom https://care.king.com…
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Hello there Bcjmom. Thank you for taking the time to write to King Care! Here is an article that may answer your question. If you have any further questions, then please do reply to this and I will see what else I can answer for you. I hope you have…
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Hello Mrs. P! Thank you for contacting King Care. I have let the Moderator know about this issue, but please be patient as it is a holiday weekend and she won't be back in the office until Tuesday at least. I appreciate you taking the time to come h…
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Hello Doris! I am sorry it has taken this long to answer you, but I have passed this on to the SuperStars to see if they have any ideas about why this is happening. I will also pass this on to the Moderator, but she won't be back in the office until…
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Hello Johanna. I do apologize for the delay in answering, but it is a holiday weekend, and the Moderator is not in the office until Tuesday at least. I see you are having an issue with your levels. Here are some troubleshooting tips for you to try. …
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Hello Mumisfun! Can I ask if you made sure the time and date on your tablet is set to the current time and date? To do this, you go to settings and somewhere in there is the time/date option. Once you've made sure it is set to the right time and dat…
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Hi glennwells. Thank you for writing to King Care. I am not near this level, so I can't personally see what you are talking about, but I have asked my fellow SuperStars who are somewhere near this level to see if they can't give me an answer to this…
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Hi Carol.You need to make 1 Wrapped on Wrapped combo, 1 Striped on Striped combo and make 2 Sprinkle Bombs.Hope that answered your question! Have a great day!
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Hello Dean! I am sorry you're having such a difficult time with this. I know you said your browser is up to date, but can you try these troubleshooting tips to see if there is still an issue? If you still are on the wrong level, let us know and I ca…
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Hello JustPlaying! I am so sorry about the delay in answering. I have sent this post for the Moderator to see so she can see if they can fix this issue. I, myself, play Blossom Blast a lot, and I can understand how frustrating this can be. The Moder…
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Hello Joyce! Please read this. Our SuperStars have worked hard and have put SuperStar Info Blogs on each game to help with issues like this one. The info is for all games. Thank you for writing to King Care! https://care.king.com/en/alphabetty-sa…
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Hiya Waj! I thought I was the only one who still plays Pepper Panic Saga. Good to see there are other fans out there! I understand you are getting stuck on the loading screen for this game. This has actually happened to me too, so I understand the f…
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@Elsa I think I get what he is saying. It seems like the claim prize button is glitched or something and doesn't let you claim your reward later, or disappear like it is supposed to after the time is up. It does seem like it starts ticking from the …
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I understand. The Mods will be back tomorrow morning, so I am sure one will get in touch with you as soon as they get back into the office. They have the ability to look into players' accounts to see if something is happening with it that they can f…
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Hm. This might be one for the Mods to look at. Can I ask you first if you tried uninstalling and reinstalling the game and then reconnecting and/or clearing the cache on your device to see if that is preventing the syncing? I will als…
