Laura_Grosvenor
Level 4Discussions
36
Comments
1538
Points
471
Badges
31
Laura_Grosvenor Level 4
About
- Username
- Laura_Grosvenor
- Joined
- Visits
- 39
- Last Active
- Roles
- Member
- Points
- 471
- Posts
- 1,574
- Badges
- 31
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Comments
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I will let the Team know that this level might need to be looked at. :) King appreciates your feedback, so let me elevate this to the Mods so they can look at it. Thanks again!
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Hi Margaret! Thank you for contacting King Care. Can you please tell us if you are connected through FB or through The Kingdom? You can check out some of these links in the meantime. https://care.king.com/en/blog/article/remember-to-connect-to-fac…
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I can elevate this to the moderator, who can look at your account to see if it was anything that they can remedy. Just hang tight, and hopefully you will get your answer. Have a great day!
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Great post! Thank you for writing this out. :)
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Hello there brofes! I am asking about this right now, so one of our SuperStars will hopefully be along soon to help you out with this. I hope you have a great day!
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Thanks for writing to King Care R13erry! I am so sorry to hear about this! Let me pass this on to the Moderator. Hopefully you will be able to get this fixed. I hope you have a great day!
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Hello Sakuntha! Are you playing on a tablet or phone? If you are connected to King.com or through Facebook, your levels are automatically saved, no matter if you clear the data or not. You have to make sure you are connected to either one, then afte…
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Hello SlaynThemAll! Thank you for writing to King Care! I have asked for help from my fellow SuperStars on this one, as I am unsure of what could have happened to some of your boosters. Hopefully we will have an answer for you here soon! I hope you …
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Hi there Terrie! I know this seems like a dumb question, but can you reset your router/modem to see if that helps? Sometimes I get that kind of error, and it turns out it is something with the DNS server. It is frustrating as heck. If that doesn't w…
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Hello Deana! Thanks for posting on King Care. I am so sorry you're having problems with the booster pack, however, as payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worr…
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Hello Jay! Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/ar…
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Hi Anshul! Can you connect to FB itself? Do you normally play on the FB app on your PC, or through the apps on a mobile device like a phone or tablet? I know there are password resets on FB and on King.com but I believe you need your email. Can you …
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Oh dear. This is troubling. Let me send this one to the Moderator to be checked out. Hopefully, they will have an answer to why this is happening. Thanks for writing to King Care, and I hope you all have a good day.
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Hello Heba. Thank you for writing to King Care. I have sent this to the Moderator so they can answer you about this issue. I am so sorry that you are having problems with the rewards. I hope you have a wonderful day!
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Thank you Jenny, but you really should praise Tracy more than myself, since she is the one who showed me how to get the right link to Mile's problem. Please thank her too. I couldn't have done it without her for [email protected] I sure hope you have fixed…
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Thank you Tracy! Much appreciated. I hope the links help you Mile!
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Don't worry, my friend! I am not sure if the Mod had seen this post, but I will make sure she sees it for tomorrow because she might be able to help you a little more. She can look at your account and help you find those levels, if possible. Just gi…
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I can elevate this to a Mod, who may be able to assist you further. I can't do anything more personally, as this will require you to give some sensitive information. The Moderators (who work for King) will be able to look into your account and hopef…
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Here ya go...:) I just learned that those links don't work too well. I will fix that for you. :D Lost Progress Help Thank you so much for pointing that out!
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Help for lost progress Hopefully this works for you. Please let me know. :)
