Laura_Grosvenor
Level 4Discussions
36
Comments
1538
Points
471
Badges
31
Laura_Grosvenor Level 4
About
- Username
- Laura_Grosvenor
- Joined
- Visits
- 39
- Last Active
- Roles
- Member
- Points
- 471
- Posts
- 1,574
- Badges
- 31
Reactions
Badges
Comments
-
Hello Michele! I have a link for you to read, and hopefully that will help you resolve this issue! Thank you so much for contacting King Care and have a good day! https://www.facebook.com/notes/king-care-superstars/lost-progress-on-mobile-device/101…
-
Hello there Fernanda! Thanks for writing! As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/ar…
-
Hello Mile! Thanks for writing to King Care. I know this can be a frustrating issue, but I have some links and text for you to read to hopefully help you resolve this issue quickly. If these tips don't help, be sure to come back and post so I can el…
-
Hello jiffylady! I sure do hear you about the levels being changed so often it seems. I do not know specifics on why King changes certain levels, but I do know that they are very interested in your feedback on levels that they do change to let them …
-
Hello Zoe!! How are you today? Can I ask if you were connected to FB or The Kingdom? If you were, all you have to do is re-connect back to either one and your progress will be restored. If not, I can elevate this to a moderator to see if they can't …
-
Hi speedy! Thank you for writing to King Care! Have you tried disconnecting then reconnecting to FB or the Kingdom? Also, you can try uninstalling and reinstalling the game itself to see if that helps. If those troubleshooting tips don't work, let m…
-
Thanks Tracy! I was just about to answer this.
-
Hello Pierre! I feel your frustration when playing and playing and it seems as if each board had been set up purposely for you to fail. Have you gone to YouTube to see if there are videos that will help you see how another player had cleared that bo…
-
I hear you, and so does King Care! Don't be afraid to let them know that a level might be a little too challenging. They take feedback from the players and tweak or change levels as needed, so your voice is heard, and more importantly, very needed s…
-
Hi Aeg! I understand how frustrated you get at some of these levels. Have you gone to YouTube to check out videos of how to play them? I know, personally, that I have to go watch videos quite often now that I am nearing level 2000. I get stumped on …
-
Congrats to you and well done. :) Glad to hear you have passed that level and I hope you keep on bouncin'! Have a great day!
-
Hi Kym! I just wanted to write you to let you know that King is aware of this issue, and they are still working on it. I will post an update as soon as I get one from the team. :) I know it is annoying as heck (it happens to me a lot too!) and I am …
-
Hi Sudan! I am sorry to hear you are still having issues with this. Can I ask if you have also tried uninstalling and then reinstalling the game? That sometimes helps resolve issues. Also, you can try clearing the cache on your tablet, if you haven'…
-
Hello Malav! I believe that the answer is that there are different teams working on the different platforms (PC, phones) and so King releases new levels for Android/iOS sooner than for the PC for some reason. That is why there is such a gap in the l…
-
Hello Madhon! I know this issue is extremely annoying and I actually have been experiencing this myself, so I know how you feel. I also know that the King team is aware of this issue and is working on a solution to it. I hope they find a solution so…
-
Hi again! I am playing through this level again and I found that it is a lot of luck. I bounce the Papa between the celery (is that what it is?) spinny thing on the right hand side and the wall, making it a softer shot than full-power so it won't bo…
