Laura_Grosvenor
Level 4Discussions
36
Comments
1538
Points
471
Badges
31
Laura_Grosvenor Level 4
About
- Username
- Laura_Grosvenor
- Joined
- Visits
- 39
- Last Active
- Roles
- Member
- Points
- 471
- Posts
- 1,574
- Badges
- 31
Reactions
Badges
Comments
-
Hi there Andreas! I have some GOOD news! I was informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can con…
-
Hi Annie! A lot of connection/level issues can be solved by making sure you are connected to either FaceBook or the Kingdom. It might help to disconnect then reconnect to see if that solves the problem. If not, you can try clearing the cache on your…
-
Hi there Randy! I have some GOOD news! I was informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can confi…
-
Hello David. Hang in there--the King team is aware of this issue (and all the other levels practically in this episode) and we (the SuperStars) are working hard to get some of them changed. The only reason I am on level 868 is because I have used bo…
-
I wish I had an answer for THAT one, Shelly, myself. The SuperStars have discussed that too, and we are not happy about it at all. It creates confusion and it makes a lot of levels that were just hard (but passible), impossible...in my opinion. The …
-
Hello Isy! Thanks for writing to King Care! I know that the Studio IS aware of this issue, and hopefully they will have an answer for everyone who has been affected by this really soon. We don't know why this is happening as of right now, but when w…
-
Hello there, Rayna! I have asked some of my fellow SuperStars about this, so hopefully one of them will be along to help you further with this. If we can't find an answer ourselves, we will let the Mods know and they may be able to help more. Thanks…
-
Hello Cheryl! Thank you for contacting King Care. Can I ask if you are connected through FB or The Kingdom? If you are, you can try disconnecting from it, and then re-connecting. That solves a lot of the issues of syncing, at least for myself. You c…
-
Hello Shelly! This is a good question. I will pass this on to my fellow SuperStars to see if they have an answer to this for you. Hopefully, they can come here and answer this one better than I can. I just checked my Papa Pear level 855 and it is in…
-
Hello Lylyca! Thanks for writing to King Care! Can I ask if you have an email that is connected? I can make sure a Mod sees this and hopefully, someone can assist you further. I am sorry for the inconvenience and I hope you have a lovely day.
-
Hola Merchi! Gracias por su pregunta. Estaremos encantados de ayudarle en https://care.king.com/es/ que tengas un día maravilloso!
-
I can certainly ask. The mod will be back tomorrow morning and I will ask her to take a look at this again to see if there are any updates. Thanks for replying again! I am so sorry for your inconvenience.
-
Just tried to load this myself on my laptop, and it got stuck on "Searching for new levels" and is stuck there now for a while. I am using Windows 10 on an HP laptop. Just updating...please let King know if you are still having problems everyone!
-
Hello Sandra. I play Papa Pear a lot myself, and I have seen this happen. I will let the Mods know because this is a new feature and I am sure they would like to know of any bugs in it so they can fix it as soon as they can. Thank you so much for wr…
-
Hello Shalu! Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/…
-
Hi there Geoff! I am not sure if progress can be restored if you aren't connected to FB/the Kingdom, but I will ask the SuperStars and the Mods to get an answer for you. Thank you so much for contacting King Care and have a really great day!
-
Oh, dear. Thank you Elsa...I would like to add something too. Firstly, I am so sorry for your loss Liz. It must be so painful, and I know I have lost a lot of my relatives in the past few years, so I can understand. Secondly, I think Elsa got it rig…
-
Hello Pam!! Thanks for writing to King Care! I don't have an answer for you, per say, but I can say that King is working on them as fast as they can and will get them out soon...I hope. I am waiting too and I actually failed the Challenges (on Level…
-
Hi Debra!!! Thanks for contacting King Care! Can I ask if you were connected through FB? If you were, all you have to do is reconnect to FB and your progress, which had been saved, will be restored. I know this happens to me sometimes, and reconnect…
