Lola_Pop
Community ManagerDiscussions
399
Comments
6229
Points
5250
Badges
86
Lola_Pop Community Manager
About
- Username
- Lola_Pop
- Joined
- Visits
- 2,501
- Last Active
- Roles
- Member, Community Moderator
- Points
- 5,250
- Posts
- 6,628
- Badges
- 86
Reactions
Comments
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Hello @likrena and welcome to the Community! Can you please try opening the game in incognito mode? Also, if you're using a bookmark to find the game please try not using it once- sometimes it's those links that are broken. Please let us know how …
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Hello @anathaisgatas ! Welcome to the Community 🤗 Please keep in mind we use English as our vehicular language. Worry not, you can use a translation tool like Google translate to post your question 😉
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Hello friends, and welcome to the Community!! I've split your comments from the contest as they are not related to it, and hope I can help you better here. 🤗 My name is Lola_Pop, and I'm one of the Community Managers around. Feel free to tag me if y…
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Hello dear Bubblegum Hill climbers, I'm really sorry things didn’t go as planned and the Bubblegum Troll didn't give you all the lollipops you deserved. 😥 To investigate further, our technical team needs: a screenshot of the message you receive whe…
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Hello @evan06 and welcome to the Community! What level are you on exactly? 🤗
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Hello again! @ellen69 , I will transmit your message to the Studio. 😊 @charlie567 , this has been reported. You can read more about it HERE @SevimHülyaGörgün , I understand your frustration- but it will be worth the wait! @mfnpa , I made a mistake a…
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Hello again, @CandiceDenise ! Can you please send me a screenshot where I can see the issue? Are you receiving the same error message as @Susanm9006 ? This one:
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Hello @brilliantstar ! I'd love to help- but bear in mind here in the Community we don't have the ability to solve the issues in the game- we can assist players with troubleshooting steps and we can report issues to the Studios. 😊 To do that, we nee…
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Hello everybody, I've checked this last screenshot with the Studio, because I wasn't sure how this could have happened and wanted to give you the correct answer. So, dear @Leanna_Allen , this is a bug; the name of the opponent is correct, but ther…
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Hello @QuinandBen ! Thanks for participating- I hope you had fun unscrambling these important names! However, the contest finished long ago so there are no Gold Bars to win I'm afraid. No worries! Just head over to the Contest Area HERE and partici…
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Hello @Adav ! Move Rush is a new feature, as our @MightyWolf says, and it's being tested. I'm very sorry that your game froze because of the feature, and would be glad to investigate. Can you please follow these steps first, and then take some more …
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Hello! So many thankful players here 😍 I'm sure the Studio will love to read your messages. If you're new to the Community, now it's time for you to explore it!🤠 You can claim your level badges HERE, to start with. 😉 And if you need assistance, ple…
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Hello Sodalicious ! It's time to close this sweet contest I'm afraid! Thanks everybody for sharing your Soda names with us- they are all wonderfully fun!! 🤩 And now: the winners!! Ready? 60 Gold Bars go to the following players: @Jen76 @Ms_2am @S…
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Hello eager Jelly spreading players, I understand giving so much feedback and not seeing the changes you expect in the game can be very frustrating. Please bear in mind every small change takes a lot of time to plan and execute, and that there are …
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Hello Soda friends, We've got some news from the technical team about the "disappearing events" mystery: In case ALL events have disappeared, please try to log out and in again, and play one level afterwards. Shouldn't the events be back then, plea…
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Hello @DiptiTrivedi , No need to post your question again; I've moved the post to the Candy Crush Saga Community. However, @Spinnifix and @wykoon have already given you some useful tricks to get back on track 😉 I hope to see you around the Communiti…
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Thanks for the swift reply, @mkayedub ! 😊 I've now consulted the technical team and they'd be happy to have a closer look at the problem. So please contact Player Support from the game ( tapping on the blue cogwheel, then on the question mark, sele…
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Hello @BlossomBees243 ! Congrats! Your Gold Bars have been added now- enjoy them! ❤️
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Hi there, I'm so sorry to hear the Bubblegum Hill hasn't been working properly for everyone this weekend. I have to say it worked fine in my game and I was so happy for that! Of course we'll report the problems to the Studio today. Regarding the di…
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Hello @Ellie_Davis and welcome to the Community! The game is not over yet, don't worry- we'll be back with more levels very soon. The team are taking a very well-deserved holiday and will be releasing new levels soon. Just make sure you keep your ap…





















































































