Lola_Pop

Community Manager

Comments

  • Hello @Salem62 , @ppalau728 , @Marideoya , @PatZ60 , @johnnyboi337 , @Samaha !! I've added your badges to your profiles- enjoy them, you deserve them!! Please, @shannon20011139547 , post your incredibly high progress in the Candy Crush Saga Community to get the Candy Crush 4000 badge! And here, please post a screenshot…
    in Get your Level 1000 badge and wear it with pride!! 🥇 Comment by Lola_Pop June 2020
  • Hello @torsten01 ! I'm really sorry you feel like this. These errors that you write about should be solved by following these steps- it's very important you clear the cache. That doesn't mean there's any problem with your device, it can be related to some data stored in it. About the landscape mode, @DizzyBee ,…
    in Help! I cannot play in landscape mode (test ended) Comment by Lola_Pop June 2020
  • What, that's stunning, @Diajast !!👏 We cannot decide who gets to test the feature, as players are randomly chosen 😅 I hope you get into the group soon, or the Bubblegum Hill is opened for everybody!
    in Update on the Bubblegum Hill Comment by Lola_Pop June 2020
  • Hello @Diajast ! The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
    in Update on the Bubblegum Hill Comment by Lola_Pop June 2020
  • Hello @kaptor977 and @debrichmond !! Thanks for letting me know about this- I've reported it to the technical team and they will check it 😊 I'll be back as soon as I have more information on it! Cheers!! ❤️
    in Level 861 broken- fixed! (please update your app) Comment by Lola_Pop June 2020
  • Dear players, We have no further news about the Bubblegum Hill and its comeback, I'm afraid. Keep in mind the team are working every day on it, that means they cannot know exactly when the game will be ready to go live again- but they will let us know when the time arrives. Thanks a lot for your understanding.
    in Update on the Bubblegum Hill Comment by Lola_Pop June 2020
  • Hi @claire2505 ! Games can have bugs sometimes; and when it happens, we let you know in the Community and Kings does its best to fix the glitch in the best and fastest way; in this case, it's not a bug, I can assure you it's a test that can be rolled back if the team decides it's the best option. That's why the best you…
    in Help! I cannot play in landscape mode (test ended) Comment by Lola_Pop June 2020
  • Dear Community, We've passed your feedback to the team in the Studio and will do it again if you keep telling us more about what you think of this change- that's what we're here for! 😊 And, of course, as soon as we know when the test will end, I'll post the update here. Thanks a lot for your understanding!!
    in Help! I cannot play in landscape mode (test ended) Comment by Lola_Pop June 2020
  • Congrats, @usakohope and @sweetcrushy !! I'm really sorry for the delay, but your new badges are on your profiles now!! 😎 @28152629 , can you please post a screenshot showing your level ? Here is how you take a screenshot and here is how you send it to us.😊 Thanks!!
    in Are you part of the 1000 Club? Collect your badge here! Comment by Lola_Pop May 2020
  • Hello @elawson6 and @Thmo ! Your badges are on your profiles now- wear them with pride!! ❤️
    in Get your Level 1000 badge and wear it with pride!! 🥇 Comment by Lola_Pop May 2020
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