Lynette

Moderator

Comments

  • Keeping it permanently logged in on Chrome might be the problem. Closing the game, and clearing the cache on your computer then logging back in again could help.
  • Hi @sandi418 your level has been reset a second time! I suspect the problem might be because you only play on facebook 😕 Try logging out of facebook, clearing your computer cache and cookies, and completely shut down your device. Then open everything up again and log back into facebook. Hopefully this will rest everything…
  • Hi @bamamama42 wow! this does sound very frustrating. I suggest that you log out, then into your game before you play any levels to make sure it's connecting to save your progress. Let me know if this helps?
  • @Peanut7139 look for the gear wheel in your game Click on this, then you'll see a 'help' button click 'help' and you'll be able to write directly to them.
  • Can you show me a screenshot of this?
  • Hi @rjds officially the final level currently is 8097 Where have you seen further levels? Sometimes the game will tell you a friend is at (for example) 8098 when they do not have that level yet, but have completed 8097.
  • Hi @socalcin the items they want you to collect all of are specific items, shown in your level, as pictured below. In this level it asks you to remove 50 bombs and 65 wooden cages. These numbers will reduce as you collect the items. Have a look at the example below to see how to do it (the video is an older version, but…
  • Hi, Petopia is crashing many devices currently. King are aware of the problem and working on a fix.
  • Hi @pinki4951 it sounds like you're playing on computer? The update does not seem to have got there yet 😕
  • The problem has been reported to the game makers - there is nothing else we can do but wait and see if there is a solution. If it's anything like previous Petopia events, this means waiting until it is over 🤷‍♀️