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MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52
Avatar

MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52

MarkHawk Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

About

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MarkHawk
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100 Love25 Woah!5 Woah!25 Love5 Love500 Comments1,000 Comments2,000 Comments5 Haha25 Haha100 HahaHidden PandaHidden BlossomHidden Choochoo LegendHidden Tiffi100 HelpfulIdol50 HelpfulSt Valentine's Competition 2019Glorious25 HelpfulFourth AnniversaryFamous5 HelpfulPopularPet Rescue Saga ExpertFarm Heroes Super ExpertBlossom Blast ExpertDetective in the making5 Answers10 Answers25 Answers50 Answers100 AnswersHelpfulFarm Heroes Saga ExpertName Dropper100 Comments150 Comments200 Comments300 CommentsFirst AnniversarySecond AnniversaryThird AnniversaryPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments

Comments

  • Hi Mick I suggest you connect the game to Kingdom (orange button with the crowns) instead of Facebook. By doing so you'll connect to a large group of players who can help you out fast with roadblocks and extra lives. I have previously written a t…
  • Hi Rachel, The ticket ID you have received is a handle in order to keep track of updates in your message between King Support and you. Please also notice that you can ask questions here on King Care and a staff of moderators, Super Users as well a…
  • Hi Kway, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
  • Hi Brad, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
  • Hi Flow, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
  • Bonjour Tayanna, Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais et en espagnol - Mark, Team King Care
  • Hi Jane Sadenova, I have send you a message as well so I can check your account. Kind regards, - Mark, Team King Care
  • Hi Ball3n, I have send you a message so I can look into the issue. Kind regards, - Mark, Team King Care
  • Hi Donna, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
  • Hi Flo, I can assist in getting the game progress back in Candy Crush Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log …
  • Hi Cindy, All you'll have to do is to connect the game to Facebook (blue button) or Kingdom (orange button with the golden crown). By doing so all your level progress, highscores and gold bars are synchronized and saved online. In case you need to…
  • Hi Meera, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
  • Hi Saveda, I suggest you try the following steps: 1) Test your Flash Player setup: http://isflashinstalled.com  2) Try un-installing Flash, reboot, then re-install the player from here: https://get.adobe.com/flashplayer/  3) Try the game in anot…
  • Hi Katie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
  • Hi Steve, Congratulations with having cleared level 491 with all 3 stars! :-) I've seen your previous post a year ago: https://care.king.com/en/candy-crush-soda-saga/level-491-soda There are only a few players worldwide that has made it to the to…
  • Hi Albion, I can assist in getting the game progress back in Candy Crush Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue l…
  • Hi Joel, I have also send you a message. Please get back to me with the details. Thanks Kind regards, - Mark, Team King Care
  • Hi Jamie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…