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MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52
Avatar

MarkHawk

Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.

Discussions

502

Comments

3559

Points

2858

Badges

52

MarkHawk Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

About

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MarkHawk
Joined
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Member, Administrator
Points
2,858
Posts
4,061
Badges
52

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296 Helpful 17 Woah! 1K Sweet 104 Love 198 Haha

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100 Love25 Woah!5 Woah!25 Love5 Love500 Comments1,000 Comments2,000 Comments5 Haha25 Haha100 HahaHidden PandaHidden BlossomHidden Choochoo LegendHidden Tiffi100 HelpfulIdol50 HelpfulSt Valentine's Competition 2019Glorious25 HelpfulFourth AnniversaryFamous5 HelpfulPopularPet Rescue Saga ExpertFarm Heroes Super ExpertBlossom Blast ExpertDetective in the making5 Answers10 Answers25 Answers50 Answers100 AnswersHelpfulFarm Heroes Saga ExpertName Dropper100 Comments150 Comments200 Comments300 CommentsFirst AnniversarySecond AnniversaryThird AnniversaryPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments

Comments

  • Hi j9jingo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Lollipop hammers Comment by MarkHawk November 2016
  • Hi Darcy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Mystery Mountain Fail Comment by MarkHawk November 2016
  • Hi Elin Nilsson, Don't worry - we can help your mother to get her levels back. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue l…
    in Lost progress Comment by MarkHawk November 2016
  • Hi Ginger, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in Candy Crush Saga update Comment by MarkHawk November 2016
  • Hi Shilpa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in I was approximately 1574 level now it has come to level 1 how can I restore it Comment by MarkHawk November 2016
  • Hi Hope, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in Progress lost Comment by MarkHawk November 2016
  • Hi Craig, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in Was on level 435 with 30 gold came back onto my game today to find out I have lost my progress help Comment by MarkHawk November 2016
  • Hi Millan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in About Candy Crash on IPhone and Iphad. Comment by MarkHawk November 2016
  • Hi Marty, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in I lost all of my progress :( Comment by MarkHawk November 2016
  • Hi Karen Chung, Despite your mother not having the game connected to Facebook we will still be able to help her retrieve her levels. Please notice that we require direct contact from a player in order to verify ownership of the game account. This …
    in Lost progress Comment by MarkHawk November 2016
  • Hi Junaid, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in i want candy crush to delete all information shared through facebook. Comment by MarkHawk November 2016
  • Hi qwerty, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
    in How to get gold bars back Comment by MarkHawk November 2016
  • Hi Liis, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - …
    in Game lost Comment by MarkHawk November 2016
  • Hi Emile, I have also send you a message. Please get back to me with the details and I will assist you in restoring your played levels. Kind regards, - Mark, Team King Care
    in Lost all my records after changing phone Comment by MarkHawk November 2016
  • Hi Franck Toutoun, We require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored. Once done a Ki…
    in Lost progress Comment by MarkHawk November 2016
  • Hi 147Tung, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in Candy Crush to Enjoy or Not???? Comment by MarkHawk November 2016
  • Hi Kelly, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
    in I'm on level 1923, now it's starting me at level 20! I've uninstalled it and it still has me startin Comment by MarkHawk November 2016