MarkHawk

Hi Hoang, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Why the game didn't save my score ? Comment by MarkHawk June 2017

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Lost progress after updating phone Comment by MarkHawk June 2017

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I lost in my progess in my iphone Comment by MarkHawk June 2017

Hi Amac, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in My Star Dust is disappearing. It was happening sporadically, but it is now happening 5+ times daily! Comment by MarkHawk June 2017

Hi Kivany, Thanks for addressing this issue. I've also passed your feedback onto the Game Studio, who is looking at ways to improve the player experience the next time this event comes round. Kind regards, - Mark, Team King Care

in Complaint--Top level players disadvantaged when playing island hopping stripe challenge Comment by MarkHawk June 2017

Hi Agy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I have played the game before though on re-installing on the new device i lost my progress Comment by MarkHawk June 2017

Hi Matthew, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Candy crush moved me back Comment by MarkHawk June 2017

Hi Betty, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I won the jackpot this morning but it wouldn't let me claim it. I kept tapping on the prize I won, b Comment by MarkHawk June 2017

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I lost my progress when i connected to Facebook, how can i recover it Comment by MarkHawk June 2017

Hi Laura, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in App crashed Comment by MarkHawk June 2017

MarkHawk
Community Manager

Comments

MarkHawk Community Manager

Comments

MarkHawk
Community Manager