MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Chohee, I'm sorry to hear you've experienced an issue while switching version and I have made sure that you are now at correct level in Candy Crush Saga :-) Kind regards, - Mark, Team King Care
    in candy crush saga Comment by MarkHawk May 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost Progress in farm heros from 470 back to level one. How do i get my progress back? Comment by MarkHawk May 2017
  • Hi Linda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Game crashed deleted game reinstalled and now got to start all over again Comment by MarkHawk May 2017
  • Hi Ally, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost level 1460 back to level 1, can it be resolved? Comment by MarkHawk May 2017
  • Hi Jon, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Getting my credits I payed for,,, Comment by MarkHawk May 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I don't receive my bonus.... Comment by MarkHawk May 2017
  • Hi Franky, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Can you put my app back to the level it was at? Comment by MarkHawk May 2017
  • Hi Banhty, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my process all of a sudden Comment by MarkHawk May 2017
  • Hi Michael, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Got a new phone, progress lost. Was well over level 1000. please help!!? Comment by MarkHawk May 2017
  • Hi Naveed, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in i was at level 1204 and tried to connect to Facebook now I lost everything and I m at level 1 Comment by MarkHawk May 2017
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