MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Susan, I have sent you a private message some weeks ago, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Star chaser no rewards given Comment by MarkHawk May 2017
  • Hi Susan, I have sent you a private message for some weeks ago, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Did not receive star chaser rewards Comment by MarkHawk May 2017
  • Hi Marian, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in What happened to all of my levels in pet rescue saga? Comment by MarkHawk May 2017
  • Hi Kelly, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Lynette for helping out :-) Kind regards, - Mark, Team King Care
    in Yesterday I was at level 950, now I am at level 1, what happened? Comment by MarkHawk May 2017
  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King…
    in I purchased gold to continue play and never received the coins the game ended and the money was take Comment by MarkHawk May 2017
  • Hi Leonard, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my progress. I was at about level 684. Game took me back to level 1 Comment by MarkHawk May 2017
  • Hi Denise, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in how do I get back to level 476 Comment by MarkHawk May 2017
  • Hi Adi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my progress Comment by MarkHawk May 2017
  • Hi Simon, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in How do I get my account back? Comment by MarkHawk May 2017
  • Hi Lori, The message is awaiting you. If you can't reply then please try from another computer. Kind regards, - Mark, Team King Care
    in Game progress looses 5 levels upon refresh Comment by MarkHawk May 2017
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