MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Didn't receive Jackpot award??? Comment by MarkHawk April 2017
  • Hi Karen, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost over 24 hrs of unlimited playtime after Candy Crush Soda Saga automatically updated. Comment by MarkHawk April 2017
  • Hi Chris, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in unlimited lives lost after last update Comment by MarkHawk April 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my progress Comment by MarkHawk April 2017
  • Hi Marc, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in In game purchase Pet Rescue Saga Comment by MarkHawk April 2017
  • Hi, Thanks for your feedback which has been send to the Game Studio for Bubble Witch Saga 3. It is currently only possible to change the avatar in the game. This can be done when you log into your player account on King.com Kind regards, - Mark, Team King Care
    in Changing Stella Comment by MarkHawk April 2017
  • Hi Karan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in my candy crush saga app got deleted from the ipad. i was on the level 2197. Please help. Comment by MarkHawk April 2017
  • Hi Harshil, Congratulations in having completed most of the levels in Candy Crush Saga! :-) Unfortunately King does not provide diplomas for completed levels. I suggest you instead take a screenshot to add to your resume. Some of the best players knows a lot about the game and they are helping other players here on King…
    in Is there any certification or achievement for me? Comment by MarkHawk April 2017
  • Hi Tania, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in why has my candy crush game on facebook reverted back to level one ? Comment by MarkHawk April 2017
  • Hi Ally, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in lost all my progress in Candy Crush Saga Comment by MarkHawk April 2017
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